District Manager - Dallas

Pollo Regio•Dallas, TX

2d•Onsite

About The Position

The District Manager provides direction to the general managers of restaurants within a geographic area of 6-8 restaurants to ensure delivery of a superior service product and to maximize the profits of the restaurants. As the immediate supervisor of a group of general managers, the District Manager is responsible for reviewing the P&L of each restaurant in the division, identifying potential/present problems, and locating the source of variance in business operations. They ensure compliance with all state, federal, and local laws and regulations in the areas of health, safety, labor, and employment, as well as any applicable company policies, guidelines, and procedures. The District Manager communicates all pertinent Company information to restaurant personnel and must be responsive and adaptive to changes in recipes, operational processes, etc., ensuring these changes are implemented with good efforts to acclimatize store employees. They select, hire, train, and develop General Managers and Assistant Managers, conduct performance reviews, administer salaries, and initiate disciplinary action and/or termination. They also evaluate performance and approve wage increases for restaurant personnel. The District Manager directs General Managers in the maintenance of restaurant equipment and facilities, making independent decisions regarding equipment repair or replacement, contacting Maintenance Technicians for repair needs, approving invoices with dollar authority, following up on costs and/or questions with vendors, recommending required capital maintenance expenditures, and providing input in the capital budgeting process. They review administrative tasks including personnel paperwork (new hire, terminations, leaves of absence, injury, etc.), conduct General Manager Orientations, oversee various audits, and manage inventory and ordering of miscellaneous items. Additionally, they investigate, resolve, and respond to guest complaints and perform other related activities in accordance with policies and procedures as assigned by management.

Requirements

3 to 5 years of experience in multi-unit management capacity.
Able to work a corporate schedule, available all shifts and days of the week.
Strong leadership skills.
Must be extremely self-sufficient and resourceful.
Must live within a close proximity of the market.
Possesses and demonstrates a strong “owner’s commitment" to restaurant operations, customer service, cost control, quality, employee relations, and employee development.
Excellent communication skills.

Responsibilities

Provide direction to general managers of restaurants within a geographic area (6-8 restaurants) to ensure delivery of a superior service product and maximize profits.
Review the P&L of each restaurant in the division, identify potential/present problems, and locate the source of variance in business operations.
Ensure compliance with all state, federal, and local laws and regulations in health, safety, labor, and employment, as well as company policies.
Communicate pertinent Company information to restaurant personnel.
Be responsive and adaptive to changes in recipes and operational processes.
Select, hire, train, and develop General Managers and Assistant Managers.
Conduct performance reviews, administer salaries, and initiate disciplinary action and/or termination.
Evaluate performance and approve wage increases for restaurant personnel.
Direct General Managers in the maintenance of restaurant equipment and facility.
Make independent decisions regarding equipment repair or replacement.
Approve invoices with dollar authority and follow up on costs and/or questions with vendors.
Recommend required capital maintenance expenditures and provide input in the capital budgeting process.
Review administrative tasks including personnel paperwork.
Conduct General Manager Orientations.
Oversee various audits, inventory, and ordering of miscellaneous items.
Investigate, resolve, and respond to guest complaints.
Perform other related activities as assigned by management.