District Manager

SavATree•,

131d•$130,000 - $200,000•Hybrid

About The Position

The District Manager is responsible for providing leadership through coaching, mentoring, developing and holding accountable Branch Managers to ensure business objectives are achieved in the key performance areas of Employee Experience, Customer Experience and Sustainability (Safety + Environmental + Economic). Doing so will result in the achievement of the established Net Profit goals for the respective branches.

Requirements

A Valid U.S. Driver’s license
Must be authorized to lawfully work in the U.S.
Bachelor’s degree, preferably in plant science or business administration or equivalent work experience
8 – 10+ years relevant work experience managing a team with P&L ownership, preferably in high transaction B-to-C and/or B-to-B customer centric business
Adept at coaching, developing and inspiring performance across the spectrum, from front line through management.
Ability to manage up in a high paced, entrepreneurial and excellence driven culture.

Nice To Haves

Enthusiasm to lead and mentor individuals.

Responsibilities

Provide leadership through coaching, mentoring, developing and holding accountable Branch Managers to ensure business objectives are achieved in the key performance areas of Employee Experience, Customer Experience and Sustainability (Safety + Environmental + Economic).
Achieve established Net Profit goals for the respective branches.
Have detailed knowledge and understanding of each assigned branch’s dashboard of key metrics: sales revenue, service line mix, Rate Per Hour (RPH) by service line, client count, pitched and sold work, etc. Where metrics are not being met, work with branch management to identify root cause(s) and implement countermeasures accordingly.
Develop and strengthen branch management’s understanding of and ability to effectively manage their P&L; provide guidance with annual budget preparation.
Support, coach and strengthen Branch Managers in their capability to manage and motivate Sales Arborists. Be highly proficient in the company’s chosen sales methodology – Sandler System.
Have strong working knowledge of applicable marketing initiatives, ensure follow through and monitor results.
Know each branch’s state of Employee Engagement as defined and measured by GALLUP’s Q 12 – coach and support management to continuously grow the percentage of fully engaged team members.
Ensure each branch is fully staffed, has met the +1, +2 or +3 staffing goal (during peak season) and has identified and are developing minimally one High Potential (HP). In doing so, support and establish an interactive business partnership with Talent Acquisition.
Ensure branch management is executing on and providing a quality and timely new hire Training & Development on-boarding process.
Ensure each branch is promoting and practicing an employee led safety culture, adhering to all Standard Work and protocols to meet the “Path to Zero” safety goal.
Ensure each branch is operating at optimum levels to minimize environmental impact, either through daily activities and/or improvements in technology.
Monitor each branch’s Net Promotor Score. Where metrics are not being met, work with branch management to identity root cause(s) and implement countermeasures accordingly.
Understand and be committed to managing in accordance with Lean Sigma and Continuous Improvement principles.
Partner with M&A Team on prospects, closing and integration as needed.