District Manager

Yoshinoya Companies • Torrance, CA

12d • Onsite

About The Position

The District Manager is a field position responsible for leading teams to achieve sales and profitability metrics through P&L management. This role involves recruiting, developing, and building effective teams by creating a positive career growth environment for team members. The District Manager will also be responsible for creating a customer-first culture and ensuring Yoshinoya systems and policies are executed effectively. This role requires a strong leadership, supervisory, and communication skills, with the ability to work a flexible schedule and multitask effectively.

Requirements

• Strong leadership, supervisory, and communication skills.
• Ability to work a flexible schedule and multitask throughout your workday.
• Extremely organized with excellent multitasking and time management skills.
• Excellent writing skills, verbal, and presentation skills.
• Strong attention to detail.
• Able to handle multiple tasks concurrently and prioritize workload effectively.
• Stable work experience with a history of progression.
• Working knowledge of MS Outlook, Word, Excel, and PowerPoint.
• Reliable transportation to work opening and closing shifts.
• High School Diploma or equivalent.
• Previous multi-unit management experience (min 2 years) in the restaurant industry is a must.

Nice To Haves

• Bachelor’s degree is preferred.

Responsibilities

• Responsible for recruiting, developing, and building effective teams by creating a positive career growth environment for team members.
• Conducts interviews for the positions of General Manager, Assistant Manager, and Shift Manager.
• Responsible for Hiring, Staffing, and onboarding including New Hire Orientation.
• Developing direct reports by conducting check-ins with all Management New Hires and Internal Promotes during their training.
• Manages Time by scheduling effective and structured restaurant and support center visits.
• Conducts monthly meetings and/or conference calls with their General Managers and Support Center.
• Conducts store General Manager performance reviews.
• Coaches General Manager on conducting effective performance reviews for restaurant employees.
• Meets with General Managers to ensure Yoshinoya systems and policies are executed, and appropriate corrections are in place to ensure implementation.
• Is approachable to ensure open dialog between all team members.
• Adhere to conflict management resolution process and issues disciplinary notices to employees, as necessary.
• Creates a customer first culture.
• Experience implementing system and process improvements to drive positive guest experience.
• Possesses a strong customer service mindset.
• Follows BLAST (Believe, Listen, Apologize, Solve, Thank) and SEE (Smile, Eye Contact, Engage).
• Reviews QSC (Quality, Service, Cleanliness) during every restaurant visit.
• Utilizes Safety Culture (app) to conduct store visit reviews which allows capture of notes and observations that are also visible to the Support Center Team.
• Responsible for Leading Teams to achieve Sales and Profitability Metrics thru P&L management.
• Reviews company target goals for sales, labor, food cost, and speed of service.
• Reviews sales forecast to adjust labor plans daily.
• Drives results by developing monthly Action Plan with the General Managers to align with restaurant financial opportunities.
• Effective problem solving thru data analysis to identify root cause and implement an actionable plan to correct.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED