District Manager

Community Concierge Services•Fort Mill, SC

5d•Hybrid

About The Position

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our team of 700+ employees services more than 160,000 apartment units across the country. We're growing fast - and we promote from within, rewarding performance and reliability with advancement, added responsibility, and new opportunities. As an Area Operations Manager, you'll own end-to-end operations for doorstep trash collection across your market. You'll lead new community rollouts, build and develop your team, partner with property managers, and work alongside your crew in the field. This role blends white-collar leadership with blue-collar grit. You'll manage schedules, payroll, and client relationships by day, and you'll roll up your sleeves and lead from the front at night. If you thrive in a fast-paced, high-accountability environment and want to grow with a company that's scaling quickly, this is your seat.

Requirements

Clean driving record with 5+ years of driving experience (required to operate a company vehicle)
Ability to pass a background check and drug test
Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)
Able to work outdoors for extended periods and stay on your feet, walking several miles per shift, without assistance
Strong work ethic across both blue-collar and white-collar tasks daily

Nice To Haves

A hands-on leader who isn't afraid to work late nights or jump on a route when needed
A proactive problem solver and communicator - honest, accountable, and solution-focused
Comfortable managing people, systems, and processes in a fast-paced environment
Flexible and responsive - able to pivot when staffing gaps or service issues arise
A team builder who leads by example and wants to grow as the company grows

Responsibilities

Lead nightly operations across multiple residential properties, ensuring flawless, on-time execution
Hire, train, and coach porters to CCS service standards
Conduct on-site quality audits and employee performance checks
Build and maintain strong relationships with property managers and clients
Manage scheduling and route coverage - no missed pickups
Oversee employee logistics: safety gear, reporting apps, and ADP payroll
Respond quickly to on-site issues such as equipment failures or staffing gaps
Maintain nightly reporting, payroll, employee documentation, and compliance
Support new community onboarding, including resident orientations and equipment distribution