District Manager, MB

Mary Browns • Barrie, ON

2d • CA$70,000 - CA$80,000 • Hybrid

About The Position

A District Manager provides management and leadership support to a team of QSR franchised units within an assigned region. This position will also be responsible for coordination of business development efforts and initiatives within the region. Furthermore, a District Manager will be accountable for driving corporate/franchisee sales and profit, coaching for operational excellence, and enforcing brand standards by providing high level business consulting expertise and advice to a defined group of franchisees.

Requirements

• Minimum of 5+ years of experience in restaurant operations management, preferably in a franchise business model.
• A valid permanent provincial drivers’ licence.
• Ability to speak publicly, i.e., facilitation of workshops/ training sessions in large groups.
• Ability to work in a team and able to communicate effectively.
• Ability to think strategically in the midst of conflict; problem solve and adapt to challenging situations/ projects.
• Mature professional judgment and professionalism in handling all matters.
• Proficient in Microsoft Office; Excel, Outlook, Word.
• Experience in accounting principles to monitor costs, prepare budgets and analyze financial statements.
• Analytical ability to recognize business trends and opportunities for growth.
• Ability to work in a fast-paced environment and meet deadlines.
• Must be positive, pro-active and a self-starter.
• Possesses an overwhelming sense for “Exceptional Customer Service”.
• Strong background in Health and Safety Requirements in needed. DMs are held directly accountable for safe work procedures and control of physical hazards in their areas.

Nice To Haves

• Previous experience managing multi-unit corporate stores is an asset.

Responsibilities

• Facilitates learning and sharing of best practices in a wide variety of formats, including group presentations and face-to-face training.
• Ensures all corporate and franchise units are fully in compliance with brand standards for all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences. Follow up as required.
• Provides action plans with timing to resolve any system non-compliance and performs field audits for quality assurance.
• Provides training and advises franchisees on evaluating and reacting to financial analysis tools, such as profit and loss statements, balance sheets, cash flow reviews, financial key performance indicators, etc.
• Drives revenue growth by developing annual sales, marketing, and financial plans for each franchisee and corporate store in assigned area.
• Leads Local Community Marketing and Outreach for region. Works with Franchisees and Restaurant Managers to develop LCM plans and drives execution
• Conducts business evaluations, tracks and facilitates progress by gathering and analyzing data, and makes recommendations, building commitment, and overcoming objections.
• Monitor the construction of new restaurants and liaison with the construction team to ensure opening schedules and timelines are met.
• Act as lead for conventions and other events, to include representing the brand, owning content, programming, and scheduling, and other logistics.
• Partner with Franchising Team to identify open markets, interview and approve prospective buyers, and review business plans for current owners wishing to expand their business.
• Adhere to all policies and plans through communication, action, and consistent enforcement.
• Effectively and efficiently perform all tasks following policy and leading by example.
• Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.
• Proposes new/ updated policy to the Director, Operations, and enforces approved company policies in corporate store and franchised units.
• Actively participates in positive and constructive communication across all departments.
• A team player, who provides support to colleagues and has a hands-on approach.
• Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager.
• Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence.

Benefits

• 100% employer-paid extended health benefits coverage including dental coverage, critical illness coverage, life insurance, and long-term disability
• Eligibility to participate in our retirement savings plan with employer match
• Minimum of three weeks paid vacation
• Career advancement opportunities and professional development stipends
• Flexible work hours
• Wellness programs, with an on-site gym and personal trainer
• discretionary annual bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree