FRESH FOOD)

NEXCOM•Bethesda, MD

4h•Onsite

About The Position

Responsible for the maximum utilization of vending services provided by Navy Exchange-owned Micro Markets and or contracted vending machines located at Navy Exchanges within the designated District. This role involves monitoring and maximizing operational performance, developing financial projections, analyzing reports, and initiating corrective actions. The position works under the general guidance of a supervisor, implementing recommendations, and leading the development of Micro Markets. It also includes soliciting new locations, managing subordinates, coordinating training, ensuring product availability, maintaining operating records, and conducting audits. The District Manager is accountable for the performance and mission effectiveness of assigned departments, ensuring compliance with operating procedures and efficiencies, and assessing the integrity of functions, particularly in high-risk areas susceptible to loss. They are also responsible for product distribution, inventory management, and ensuring compliance with policies related to theft, errors, cash handling, and inventory shrink. The role requires identifying and correcting problems, training associates on quality customer service, and being familiar with Vending Software for operational support. The District Manager assists in implementing procedures for inventory control, merchandise, vending routes, and replenishment. They review and analyze vending machine reports, identify underperforming machines, and initiate corrective actions, including relocating or phasing out equipment. Installation and maintenance of credit card readers are also a responsibility. The position involves preparing equipment requests, maintaining records, and ensuring annual audits of fixed assets. Analysis of different vending operation methods (direct run, contract, Micro Market) is required to determine the most advantageous approach for locations. Direct oversight of Micro Markets is crucial, including customer service, filling, cleaning, and maintaining in-stock levels, as well as ensuring the fresh food program is implemented, monitored, and maintained with sanitary handling. The role requires staying updated on industry trends, coordinating comparisons with other operators, supervising personnel, staffing key vacancies, evaluating performance, and implementing NEXCOM policies and procedures. Ensuring subordinate supervisors comply with safety, sanitation, food handling, internal controls, and security regulations is vital. The District Manager supports and communicates EEO policies, assures equality in all personnel actions, and coordinates with EEO officials. Performs other related duties as assigned. Must be a U.S. citizen and able to obtain a top secret clearance.

Requirements

Three years experience in administrative merchandising technical services vending retail or other responsible work which enabled the applicant to gain knowledge of management administrative merchandising and procurement practices skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.
Four years of experience in store and or vending operational management or merchandise buying that involved services and or retail merchandising accounting personal facility maintenance distribution general administration planning directing and or coordinating merchandising activities maintenance of inventory levels contracted business customer service vending analyzing data supervisory experience in human resources or similar work which demonstrated the knowledge and ability to provide support in managing an organization.
Must be a U.S. citizen and able to obtain a top secret clearance.

Nice To Haves

One year of related academic study above the high school level may be substituted for nine months of experience up to a maximum of a four-year bachelor s degree for three years of general experience.

Responsibilities

Monitors and maximizes operational performance.
Develops financial projections for assigned locations and analyzes vending system reports to ensure goals are met.
Initiates corrective action as necessary.
Assists with the implementation of recommendations and solutions in the day-to-day operations of vending and Micro Markets.
Initiates and takes the lead in development for all Micro Markets with Code NS DVP and GM to determine the best business opportunities.
Responsible for the solicitation of new locations within the location for placement of new vending machines or Micro Markets.
Ensures that vending supervisors and managers are trained on the proper process to solicit new business opportunities.
Manages subordinates engaged in Vending operations.
Evaluates performance, ensures appropriate training and development plans and programs are in place.
Selects and or recommends staffing of management level positions.
Ensures appropriate associate motivational programs are in place.
Ensures all levels of training for each position are fully implemented and tracked.
Coordinates product and equipment knowledge and job skill training for managers supervisors and associates within the vending department.
Ensures adequate supplies of products.
Maintains operating records and reports and is responsible for the security of products cash and equipment.
Ensures semi-annual vending change fund audits are performed and coordinated with Loss Prevention.
Meets with supervisor on a monthly basis or as requested and reviews YTD financial performance to approved fiscal year budget.
Conducts monthly field review of vending operations per NEX and provides written trip report to NEX GM NEX Vending Mgr. and supervisor.
Directly responsible and accountable for the performance and mission effectiveness of assigned departments as well as compliance with all operating procedures and departmental efficiencies.
Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink associate theft refund fraud paperwork error and receiving errors.
Ensures distributions of all new products are sent directly to stores within their district region of distribution responsibility.
Responsible for identification and ordering of regional items to supplement the core assortment for each location.
Ensures all vending inventories are accountable properly rotated to provide first in first out practices.
Provides full inventory support to out-lying locations with-in the district across other districts not directly responsible for and to include O CONUS locations to maximize inventory turn reduce cost of goods and minimizes inventory loss.
Ensures that all directives policies and regulations relative to the management of internal and external theft paperwork error cash handling and inventory shrink are in compliance.
Contacts and works side by side with Code S to identify and correct any unexplainable problems.
Recognizes and trains all associates the importance of quality customer service organizational skills how to exercise tact good manners and courtesy when serving and assisting customers and associates.
Professionally responds to inquiries and provides assistance in a prompt and friendly manner.
Understands that the customer comes first and actively seeks to become knowledgeable concerning vending policies merchandise sold and services offered.
Is functionally familiar and experienced in the Vending Software and can provide assistance to field managers Code NS Code S GM and respective DVP on how to move about the vending software system.
Assist in the implementation of procedures with inventory and control of merchandise establishing vending routes Micro markets merchandise accountability and vending merchandise replenishment by using the Vending Software System within a District.
Reviews and analyzes vending machine reports and the preparation of vending machine operating summaries using the vending software system.
Identifies machines operating below established goals requiring excessive repairs excessive out-of-order periods and similar concerns.
Investigates deficiencies and initiates corrective actions.
Relocates replaces or phase out equipment.
Implements and ensures credit cards readers are installed maintained and functional on all applicable machines.
Prepares equipment requests for Navy Exchange-owned vending machines repairs parts equipment and vehicles.
Maintains records of all equipment within the Vending Software System.
Ensures all fixed assets are accounted and audited annually.
Analyze direct run contract or Micro Market vending operations to determine which method of operation would be more advantageous to the location Navy Exchange coordinate review with HQ DVP GM.
Is directly responsible for the oversight of the Micro Markets within the assigned district location to include premier customer service filling cleaning and in-stock levels.
Ensures fresh food program is fully implemented monitored and maintain sanitary handling.
Keeps abreast of current industry market trends for all vending assortments equipment and operational functions.
Coordinates and conducts comparisons with other operators to benchmark business practices.
Supervises assigned personnel.
Staffs Key vacancies evaluates performance takes corrective actions etc.
Implements NEXCOM policies and procedures relating to Navy Exchange Vending operations as directed by the Director and NEXCOM Vending.
Ensures that subordinate supervisors comply with all aspects of safety sanitation food handling internal controls and security rules and regulations.
Supports and communicates EEO polices to subordinates.
Assures equality in determining qualifications selections assignments training promotions details discipline and awards to associates.
Coordinates efforts with EEO officials during the development and execution of policies.
Is responsible for keeping abreast of developments policy issuances etc. in the equal employment opportunity field and for fully supporting the NEXCOM Equal Employment Opportunity Program.
Performs other related duties as assigned.