District Manager - LIHTC

NRP Group•Irving, TX
•Onsite

About The Position

The NRP Group is seeking a District Manager to oversee part of their LIHTC portfolio in DFW. This role is responsible for leading employees and managing the operations of a portfolio of properties in various phases of development, construction, and lease-up, under the direction of the Regional Property Manager or Regional Vice President. The District Manager may also have Community Manager responsibilities within their portfolio. NRP is a full-service multifamily developer, general contractor, and property manager with a nationwide presence, recognized for its positive company culture and employee growth opportunities.

Requirements

  • 3+ years of experience in property management with recent experience in a Community Manager or Director role.
  • Strong experience with market-rate communities.
  • Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards.
  • Strong computer skills, especially in the Microsoft Office Suite.
  • Knowledge of YARDI software.
  • Driver’s License Required.

Nice To Haves

  • Bachelor’s degree highly preferred.

Responsibilities

  • Effectively manage all communities to achieve financial and operational targets.
  • Provide feedback on capital needs and other asset plan items; complete asset plan items as required.
  • Monitor employee performance; take action as necessary to improve portfolio or asset performance.
  • Complete annual performance reviews and regularly communicate employee performance expectations and achievement.
  • Seek to build employee teams and provide motivation and direction as required.
  • Manage all community wage, salary, bonus, incentive and commission issues.
  • Ensure all NRP community procedures are being accomplished; monitor community performance at both the micro level (following procedures, practices) and macro level (occupancy, income, collections).
  • Ensure integrity of application and file approval process at communities.
  • Monitor community financials; review variance reports; review financials with Community Managers regularly.
  • Work with Community Managers to prepare annual budgets and property plans.
  • Approve community vendors.
  • Approve community purchase orders and expenditures.
  • Perform regular community inspections (physical, operational, file review).
  • Manage portfolio rents; propose adjustments as necessary.
  • Manage portfolio resident selection criteria; monitor and make adjustments as necessary.
  • Monitor portfolio collections and collection procedures; ensure all collections activities are accomplished.
  • Manage portfolio vendors such as collections agencies, legal representation, etc.; monitor performance and make changes as appropriate.
  • Recruit, interview and hire community managers and maintenance managers; approve all community new hires; ensure new hire paperwork is processed and delivered to Human Resources.
  • Support Community Managers as necessary on resident issues, supportive services issues, vendor issues, compliance approvals and other operational duties.
  • Regularly meet with community staff and ensure that weekly community meetings are held.
  • Coordinate portfolio training, Marketing, Compliance, Accounting, IT and HR activities.
  • Ensure Regional Maintenance program is executed throughout portfolio; work with Maintenance Director and Regional VP to improve Maintenance program and execution.
  • Prepare and deliver Regional Portfolio reports as required.
  • Initiate new programs, procedures or practices in portfolio as directed.
  • Represent portfolio in Apartment Association, to local PHA’s, state agencies, etc. as required.
  • Coordinate pre-lease set up of new communities; hire and train staff.
  • Coordinate, manage and monitor community audits by Syndicators, state agencies, etc.
  • Participate in senior level management meetings as required; participate in regional team meetings as required.
  • Act as portfolio representative to coordinate activities and resolve issues with portfolio Construction and Development representatives.
  • Serve as a Community Manager and perform all related responsibilities at one or more properties in portfolio as required.
  • Achieve best possible financial success from the portfolio within the guidelines set by Regional Vice President, Vice President and Partners.
  • Seek to maximize income and minimize expenses; ensure Community Managers are actively operating communities at or above budgeted income and at or below budgeted expenses.
  • Maintain aggressive staffing levels while achieving the financial goals for each community.
  • Deliver accurate and timely regional reports.
  • Ensure every new employee completes the NET within 30 days of employment.
  • Ensure all re-certifications are current.
  • Achieve 96% occupancy and 96% portfolio rent collections with minimal approved write-offs.
  • Maximize credit delivery on new project lease ups; complete all lease-ups in 12 months or less.
  • Qualify all units prior to the qualification deadline.
  • Perform a thorough community inspection on each community at least twice per calendar year.
  • Perform other duties as required.

Benefits

  • Commission and bonus opportunities
  • Paid vacation and sick leave
  • 11 Paid holidays
  • Paid maternity & parental bonding leave
  • Short & long term disability
  • Medical/Dental/Vision/Life Insurance
  • 401(k) Match
  • Training, certification, & growth opportunities
  • Employee referral & recognition programs
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