District Manager in Training - Dining Services

Healthcare Services Group • Orlando, FL

1d • Hybrid

About The Position

The District Manager-In-Training (MIT) program at Healthcare Services Group (HCSG) is an approximately twenty (20) week custom interactive program designed to guide new associates through hands-on and computer-based training. This program focuses on developing skills necessary for managing multiple accounts in an assigned territory, ensuring adherence to policies, procedures, and federal/state requirements. The role involves learning to perform various dining services positions, providing leadership and support to staff, maintaining accurate records, acting as a liaison between different stakeholders, and ensuring safety and quality standards are met. The program emphasizes customer and resident experience, with a requirement for significant travel.

Requirements

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• A high school diploma or equivalent is required.
• 5 years of specialized training in Dining Services management and nutrition is required.
• Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.
• Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.
• Successful P&L and budgetary management skills.
• Exceptional organizational and time management skills with a proven track record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Basic computer skills, including web-based reporting.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around cleaning products.
• Willingness to relocate and live in the assigned market.

Nice To Haves

• Bachelor’s degree in food service management or related field preferred.
• Two years of experience in quantity food production/service and personnel supervision are desired.

Responsibilities

• Manage multiple accounts in an assigned territory according to policies and procedures and federal/state requirements.
• Perform the job assignments of cook, prep cook, dietary aide, and dishwasher as necessary.
• Provide leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations.
• Conduct weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes.
• Maintain accurate income and expenditures, supplies, food, personnel, and equipment records.
• Run and review reports, approve payroll issues, review Employee Warning Notices, and assist/participate in the open enrollment process.
• Act as liaison between building Account Manager, Administrators, and HCSG staff.
• Communicate all directives effectively to managers from administrators and HCSG operational leadership.
• Utilize protective gear in all appropriate functions.
• Train safe and proper mixing and cleaning solutions while adhering to all safety precautions.
• Address equipment/cleaning product needs and/or malfunctions in a timely fashion.
• Ensure established standards, safety, and quality guidelines are met.
• Follow infection control and universal precautions policies and procedures to ensure a sanitary environment.
• Follow proper reporting, isolation, and handwashing procedures/techniques.
• Lead training, quality control procedures, and in-servicing of housekeeping staff.
• Maintain consistent attendance and punctual arrival.
• Positively represent HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Engage in positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel up to 75% for account/facility visits and participation in regional activities.

Benefits

• FREE Telemedicine and Prescription Discount Program
• Medical, dental, vision, and other supplemental health plans (availability based on state)
• Robust career development and training programs
• FREE access to Employee Assistance Programs for employees and their families
• Employee Recognition Programs
• Going Beyond Assistance Fund (501(c)(3) nonprofit for emergency, hardship, and disaster assistance)
• Paid Holidays and Vacation for eligible employees
• Early access to a portion of your earnings anytime through PNC EarnedIt
• Employee Stock Purchase Plan (available to eligible employees after two years of service)
• Nationwide Transfer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED