District Manager I

Aramark•Cleveland, OH

5d•Onsite

About The Position

Aramark Student Nutrition provides food and nutrition services to over 350 school districts in the U.S. It offers public and private education institutions a variety of dining options including breakfast and lunch programs, after-school snacks, catering, nutrition education and retail operations. We partner with schools to create culinary experiences that propel students to success. Our goal is to provide healthy, nutritional meals with a stellar dining experience for our communities. The District Manager is responsible for providing overall vision, planning, direction, and control to assigned units for a large and complex geographic district, normally generating $20M+ in revenue. This leadership is accountable for the execution of our food & nutrition programs in K12 school districts, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments.

Requirements

A bachelor's degree from a four-year accredited institution per the USDA guidelines
Multi-unit/multi-site leadership in contract food management and/or large scale food service operations
Ability to demonstrate Aramark's value to our clients, customers, and employees
Strong financial acumen, particularly in a Profit/Loss environment across multiple units/sites
Leading large teams across a district to deliver an exceptional experience
Focus on growth of new business and retention of current business
Minimum 2-3 years' experience in K12/Student Nutrition environment preferred
Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the food and beverage industries.
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
Confirmed ability to hire, assess, develop and grow hard-working talent.
Established communication and teamwork skills to work with all levels on the organization from the front-line associate through leadership.
Proven success in a repeatable business model, including leading through change and turnaround initiatives.

Nice To Haves

Advanced degree in business or related field is preferred.

Responsibilities

Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units.
Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers.
Coach & mentor employees by crafting a shared understanding of how and what needs to be achieved.
Reward and recognize employees.
Identify and engage top talent and develop team members to their fullest potential within the organization.
Plan and lead team management meetings.
Ensure safety and sanitation standards in all operations.
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
Identify client needs and communicate operational progress.
Facilitate and support new business and retention activities.
Ensure the team completes customer satisfaction surveys in all locations.
Build revenue and manage budget with sensitivity to costs and client needs.
Ensure the completion and maintenance of P&L statements for the district.
Provide oversight and take ownership to deliver client and company financial targets using Aramark systems.
Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives.
Ensure value through efficient operations, appropriate cost controls, and profit management.
Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with a particular focus on efficiency standards.
Understand end-to-end supply chain and procurement process and systems; ensure only authorized suppliers are used.
Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees.
Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.