District Manager, Agriculture Services

TD•Stratford, ON

4d•CA$109,800 - CA$155,000•Onsite

About The Position

TD Agriculture Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that's right for them now, and in the future. Our quest to deliver a first-class Ag. banking client experience and to be “The Better Business Bank” in North America means TD better business bankers have a strong background in Ag. and finance, as well as the specific products they are responsible to sell and service. They have keen insight into all their clients—their industry, products, finances, and markets. Better Ag. bankers demonstrate good judgment in people, businesses, and markets based on education, experience, “gut instincts” and “street smarts.”

Requirements

Strong background in Ag. and finance
Keen insight into clients—their industry, products, finances, and markets
Good judgment in people, businesses, and markets based on education, experience, “gut instincts” and “street smarts.”
Sales platform knowledge
Creative and competitive credit solutions development
Service and control standards alignment
Internal and external partner relationship development
Market, customer, and broader economic factor knowledge
Center of influence strategies and relationships
Change identification and response
Risk management and escalation
Customer/prospect referral identification
Commercial sales methodology adherence
Credit request assessment and recommendation
Full range of product referral
Regulatory and compliance guideline adherence
Bank and Industry Code of Conduct adherence
Market condition and industry issue awareness
Risk management and control culture
Performance objective setting, tracking, monitoring, addressing/rewarding
Human resources policy, procedure, and guideline compliance
Knowledge, information, skill, and subject matter expertise sharing
Business challenge escalation and change facilitation
Recruitment for diverse, qualified workforce
Team cohesion establishment and fostering
Fair and equitable environment promotion
Brand ambassadorship
Business segment and/or enterprise functional strategic priority contribution
Annual and/or long-term plan development
Team management, leadership, and guidance
Target and objective setting for team
Team expertise growth
High-performing team leadership
Ongoing feedback, performance reviews, and development planning
Coaching, mentorship, and guidance within area of expertise
Discipline and strategy management
Deep industry and enterprise knowledge
Operational efficiencies and opportunities identification
Strategic discussion participation
Operational team direction setting
Longer-range planning (12 months or greater)
Innovative sales process approaches development
Negotiation and account management strategies development

Nice To Haves

Financial solutions for North American businesses
First-class Ag. banking client experience
“The Better Business Bank” in North America

Responsibilities

Leads the execution and achievement of the business’s customer/partner experience targets, coaching and modeling appropriate behavior and executing on plans to continuously improve customer experience
Acts as consultant to the team in resolving customer operational and credit issues to deliver a positive customer experience
Champions use of the sales platform to build a robust understanding of our customers’/targets’ needs, industries, and markets
Leads and manages Relationship Managers and Account Managers in developing creative and competitive credit solutions that add value for our customers
Sets service and control standards aligned to overall business objectives and oversees/monitors deliverables and results
Develops and maintains relationships with internal and external partners for the purpose of delivering optimal customer service
Constantly builds knowledge of the market, customers, and broader economic factors
Develops and maintains center of influence strategies and relationships
Identifies and responds to change in the business environment, establishing action plans to address customer issues and priorities
Acts as the primary escalation point for significant risk matters/exceptions
Identifies customer/prospect referral opportunities to internal Bank partners that meet customer needs
Enhances TDBG brand by participating in network events
Contributes to the development and implementation of the business plan, goal setting, growth strategies, and coaching for the Unit
Builds new relationships and deepens existing customer relationships by consistently following the commercial sales methodology and coaching the team to do the same
Meets or exceeds business targets for the Unit
Meets or exceeds Unit’s shadow portfolio goals
Coaches team members in assessing credit requests to determine risk and make appropriate recommendations to stakeholders/team members for structuring credit
Ensures team refers the full range of products to existing and new customers to maximize returns and retention in line with customer risk profile
Actively refers to other business partners within Business Banking and across TDBG and responds effectively to reciprocal referrals
Ensures all staff are knowledgeable of and operate within applicable regulatory and compliance guidelines, policies, and procedures, and complete required training
Protects the interests of the organization by identifying and managing risks, and escalating non-standard/high-risk transactions as necessary
Ensures employees minimize operational and regulatory risk by complying with Bank and Industry Code of Conduct
Maintains awareness of changing market conditions and relevant industry issues
Maintains a culture of risk management and control aligned with risk appetite
Leads the process of setting performance objectives for the team; tracks, monitors, and addresses/rewards performance in a timely manner
Manages employees in compliance with all human resources policies, procedures, and guidelines of conduct
Shares knowledge, information, skills, and subject matter expertise across the team; ensures timely communication and fosters strong working relationships
Supports an environment where the team freely escalates business challenges and facilitates change through positive reinforcement
Recruits to ensure a highly diverse, qualified workforce aligned to business objectives
Establishes and fosters a cohesive team; promotes a fair and equitable environment and encourages achievement of common goals
Acts as a brand ambassador for the business area/function and the bank, both internally and externally
Contributes to the development of business segment and/or enterprise functional strategic priorities within their area
Develops annual and/or long-term plans and influences plans beyond their immediate area
Responsible for overall team management, providing leadership and guidance
Sets targets and objectives for the team and delivers results
Grows team expertise to align with business/enterprise demand; assesses skills and enhances value delivered
Leads a high-performing team; provides ongoing feedback, performance reviews, and development planning
Oversees, leads, and coaches a team of Agriculture Relationship Managers and Agriculture Account Managers while growing talent and developing capabilities
Oversees credit management and sales functions for moderate to highly complex commercial accounts
Provides coaching, mentorship, and guidance within area of expertise
Manages and oversees discipline and strategy while aligning to enterprise best practices
Acts as a strategic partner to leadership on portfolio management, profitability, and accountability
Brings deep industry and enterprise knowledge, anticipating trends and identifying operational efficiencies and opportunities
Participates in key strategic discussions related to roadmap, deliverables, and long-term goals
Sets operational team direction and collaborates to execute on unit goals
Focuses on longer-range planning (12 months or greater)
Develops and implements innovative approaches to the sales process, including negotiation and account management strategies, and provides expert advice internally and externally