About The Position

The District Director manages the day-to-day operations of the City Council office’s district presence, leading constituent services, community engagement, and local coordination. The role serves as the primary point of contact for residents and stakeholders, ensuring responsive service delivery, strong community relationships, and a visible on-the-ground presence. General direction focuses on end results, and the position plans its own work and project schedules and sequences in collaboration with Council leadership and staff. The position requires a bachelor’s degree in public administration, political science, or a related field and five years of experience in government, public policy, legislative, and community affairs. Seven years of relevant experience is preferred. The position is open until November 13, 2026, with a salary range of $60,000 to $80,000 annually.

Requirements

  • Bachelor’s degree in public administration, political science, or a related field.
  • Five years of experience in government, public policy, legislative, and community affairs.
  • Knowledge of municipal government structure, functions, and operations.
  • Knowledge of community relations and public engagement practices.
  • Knowledge of local community issues, resources, organizations, and stakeholders.
  • Knowledge of methods and practices for coordinating with governmental agencies and community organizations.
  • Knowledge of professional standards for handling confidential and sensitive information.
  • Ability to establish and maintain effective working relationships with elected officials, City staff, residents, community organizations, and other stakeholders.
  • Sound judgment and discretion in sensitive or high-priority situations.
  • Ability to manage multiple priorities, deadlines, and assignments in a fast-paced environment.
  • Ability to understand and assess community concerns and determine appropriate courses of action.
  • Ability to collaborate effectively with City departments, Council staff, community organizations, and external partners.
  • Ability to interpret and communicate City policies, procedures, programs, and services clearly.
  • Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive information.
  • Ability to represent the Council office professionally and appropriately.

Nice To Haves

  • Seven years of experience in government, public policy, legislative, and community affairs.

Responsibilities

  • Coordinate logistics and ensure the Council member is prepared for district engagements.
  • Coordinate with policy staff to prepare for district meetings and community engagements.
  • Track upcoming commitments and flag scheduling conflicts or priority events.
  • Manage constituent inquiries and casework from intake to resolution.
  • Handle escalated constituent concerns and work with City departments to ensure resolution.
  • Track service trends and identify opportunities to improve responsiveness.
  • Serve as the office’s lead representative in the district, including at neighborhood meetings.
  • Build relationships with neighborhood groups, nonprofits, and local leaders.
  • Organize and support community meetings, events, and outreach efforts.
  • Relay district concerns to policy and legislative staff.
  • Provide updates on community needs and emerging issues.
  • Assist with communication efforts and ensure consistent district messaging.
  • Perform other duties as assigned.
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