District Chief

Allegiance Mobile Health•Jasper, TX

7d•Hybrid

About The Position

The responsibilities of the District Chief of Operations is to supervise and coordinate with subordinate supervisors to ensure that all procedures and protocols are being followed. Specific duties will vary as needs arise. The District Chief of Operations must have excellent communication skills as well as the ability to organize team members and implement direction per the District Manager. A wide degree of experience, which may be attained by work experience in various roles, is helpful in aiding the District Chief in the specific complexities of managing the assigned areas of operation. Excellent arbitration and organizational skills are also necessary for satisfactory performance.

Requirements

Proficient in Microsoft Office Suite.
Strong Interpersonal/Organizational skills.
Excellent verbal and written communication skills.
High School Diploma or equivalent.
DSHS Paramedic certification with a minimum of 2 years EMS supervisory experience.
Possess and maintain a valid driver's license and insurable with our carrier.

Responsibilities

Manage all day to day activities.
Oversee the recruitment, interviewing, selecting, hiring, and promoting of potential applicants to includes completion of new hire paperwork for Human Resources, unit monitoring and system status monitoring.
Serve as an instructor or evaluator as necessary.
Oversees supervisors responsible for planning of work assignments, scheduling and equipment.
Responsible for managing employee review and evaluation process in the assigned scope of operations.
Responsible for supervising and mentoring Shift Commanders and/or District Supervisors and Station Coordinators.
Responsible for the implementation of patient safety behavioral and procedural expectations.
Consult with Customer Relations staff on potential opportunities to prepare for call volume changes.
Handle initial and follow-up complaint resolutions with customers, hospitals and the community.
Monitor documentation logs (PCS, Signature and Correction).
Resolve work problems and acts as arbitrator in service problem resolution.
Manage discipline and corrective action for employees.
Ensures timely reporting of patient safety events and any "near misses".
Assist in all aspects of equipment and vehicle maintenance (oil changes, tires and episodic issues).
Participate in continuous quality review and improvement of the operations.
Adheres to all company policies and procedures.
Perform other duties as assigned.