District Business Manager, Rheumatology - South Central

Bristol Myers Squibb • Houston, TX

2d • Remote

About The Position

At Bristol Myers Squibb, our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. This role focuses on in-role coaching and development of Territory Account Specialists (TASes), coaching them on specific competencies and learning objectives such as scientific agility, customer/commercial mindset, change agility, and teamwork/enterprise mindset. The District Business Manager (DBM) will conduct selected ride-alongs with TASes for the most important Healthcare Professionals (HCPs), as relevant, according to the coaching plan. The DBM will own the TASes learning journey and ensure continuous improvement in core skills and behaviors. They will champion the adoption of new capabilities, understand and role model these new capabilities and tools by sharing knowledge, information, insights, and experiences with the TAS team. The DBM will effectively coach TASes on how to appropriately leverage analytics insights to guide call planning and preparation. They will regularly convene the field team to exchange experiences, collect feedback, proactively coach on change leadership, and encourage adoption of capabilities and new ways of working. The role also involves executing strategic planning activities, engaging with relevant insights to prioritize accounts and develop strategies for key accounts, ensuring continuous customer experience improvement, and leading financial and program planning for the district. Compliance with all laws, regulations, and policies governing BMS conduct is required.

Requirements

• Bachelor’s degree or equivalent with a minimum of 5 years of pharmaceutical industry experience or other related industry experience.
• Prior experience as a District Business Manager in Pharmaceutical Sales, or equivalent experience in leading and managing high-performing teams is strongly preferred.
• Pharma experience is strongly preferred, including an understanding of reimbursement processes, access, and distribution environment.
• Proven track record of inspiring and leading teams to meet or exceed expectations and goals.
• Proven successful track record of selecting, developing, and retaining talented individuals.
• Previous experience that has required the use of analytical skills, selling skills, development of strong business acumen, and working knowledge of the pharmaceutical value chain.
• As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and 3) a driving risk level deemed acceptable by the Company.

Nice To Haves

• Coaching mindset: Understands TASes learning journey and takes responsibility for ensuring continuous improvement of TASes skills.
• Ability to coach TASes in core competencies: (e.g., scientific agility, customer experience, patient centricity and mindset, digital agility, analytical mindset).
• Customer/commercial mindset: Demonstrated ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
• Demonstrated account management skills and problem-solving mentality.
• Understands the flow of patients through practice and can customize engagement and deliver tailored messages.
• Demonstrated resourcefulness and ability to connect with customers.
• Scientific agility: Expertise in TA. Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
• Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
• Change agility: Enthusiasm to adopt and champion new ways of working. Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
• Analytical mindset: Ability to use data insights to inform engagement. Ability to run more focused strategic planning.
• Digital mindset – adept at using digital tools.
• Teamwork/Enterprise mindset: Ability to lead across the matrix. Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans. Track record of balancing individual drive and collaborative attitude.

Responsibilities

• Coach TASes on specific competencies and learning objectives (e.g., scientific agility, customer/commercial mindset, change agility, and teamwork/enterprise mindset).
• Conduct selected ride-alongs with TASes for the most important HCPs, as relevant, according to the coaching plan.
• Own the TASes learning journey and ensure continuous improvement in core skills and behaviors (e.g., scientific agility, patient mindset, digital agility, and analytical mindset).
• Champion adoption of new capabilities (e.g., CE^3 analytics and content personalization).
• Understand and role model new capabilities and tools by sharing knowledge, information, insights, and experiences with the TAS team.
• Effectively coach TASes on how to appropriately leverage CE^3 insights to guide call planning and preparation.
• Regularly convene the field team to exchange experiences, collect feedback, proactively coach on change leadership, and encourage adoption of capabilities and new ways of working.
• Execute strategic planning activities (e.g., promotional program planning and budget planning).
• Engage with relevant insights to prioritize accounts and develop strategies for key accounts.
• Ensure continuous customer experience improvement.
• Lead financial and program planning for the district.
• Comply with all laws, regulations, and policies that govern the conduct of BMS.

Benefits

• wellbeing support
• retirement and financial protection benefits
• insurance offerings (medical, dental, vision, life and disability)
• Flexible Time Off (FTO) for U.S.-based exempt employees
• 11 paid company holidays each year
• 160 hours of paid vacation annually for new hires (non-exempt employees, RayzeBio employees, and employees located in Puerto Rico)
• 3 optional holidays
• paid sick leave
• up to two paid volunteer days per year
• summer hours flexibility
• leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
• annual Global Shutdown between Christmas Day and New Year's Day

What This Job Offers

• Job Type: Full-time
• Career Level: Manager