District Asset Protection Manager

Loblaw Companies Limited•Vancouver, BC

13d•Hybrid

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We are hiring a District Manager - Asset Protection reporting directly to the Senior Manager, Asset Protection, the incumbent will be a partner in the Asset Protection Program, supporting RCSS locations from Chilliwack to Vancouver, distributions centers, and franchise locations across the lower mainland and Vancouver area. The District Manager - Asset Protection is responsible for developing Asset Protection field staff and store employee’s knowledge of operational causes of shrink and the role of Asset Protection. This will be accomplished through mentoring, developing, motivating and evaluating their team while identifying, understanding and responding to specific district needs, in close partnership with their respective District Manager of Operations.

Requirements

5 years of progressive loss prevention/asset protection experience.
Knowledge of the Criminal Code of Canada.
Post Secondary education in Law & Security or equivalent experience.
Ability to deal with sensitive issues with integrity and strong professional judgment.
Ability to gain senior management support for new ideas and initiatives.
Strong knowledge of the company’s policy and procedures.
Strong computer skills including excel, word and outlook
Frequent travel required within assigned zone(s) as well as at time, to other provinces.

Nice To Haves

Certified Wicklander investigator an asset.

Responsibilities

Shrink reduction – support diverse operational initiatives relative to shrink and waste management. This requires analyzing key financial reports to ensure that asset protection strategies are obtaining the desired results.
Objectivity – while working in close partnership with the District Manager of Operations, it is critical that the District Asset Protection Manager maintains clear objectivity and communicates and escalates issues when warranted.
In partnership with the District Manager of Operations, conduct an objective quarterly audit in each corporate store with weekly follow-up on exceptions.
Integrity investigations – conduct investigations and interviews, in a timely and professional manner utilizing behavioral analysis techniques, of all colleagues suspected to be involved or witness to illegal activity such as theft or fraud.
Ensure that AP field staff respects the apprehension protocol and review all apprehension and incident reports for compliance as well as coaching opportunities.
Ensure compliance to all asset protection and operational policy and procedures through regular, documented, store tours.
Ensure that all asset protection partners have received the necessary training, while fostering two of our corporate values – getting better every day and respect for the individual.
Ensure that the scheduling of all asset protection partners meet the needs of each business unit. Pro-actively identify staffing issues and resolve accordingly.
Maintain a positive working partnership throughout the organization (operations, all departments) as well as with local law enforcement, regulatory bodies, vendors and other retailers.
Assess physical security needs and liaise with the necessary support teams when required.
Provide exceptional service to all customers (internal/external).
All other duties as required.