Distributor Operations Internship - Summer 2027
About The Position
The Distributor Operations Intern will support the team responsible for North American and International distributor operations, gaining hands-on exposure to order flow, operational documentation, distributor compliance, and cross-functional supply chain communication. This internship offers real project involvement in supplier handbook maintenance, EDI performance tracking, inventory coordination, shipment accuracy, and distributor scorecard reporting. The ideal candidate is detail-oriented, curious, and eager to learn how a distributor operations function supports a growing supply chain. This internship reports to the Operations Systems & Process Improvement Manager.
Requirements
- Currently pursuing a Bachelor’s degree in Supply Chain, Business, Operations, or a related field.
- Interest in ERP and EDI systems (SAP exposure a plus, not required).
- Strong analytical skills with an interest in identifying trends and operational risks.
- Strong communication skills and eagerness to collaborate across internal and external teams.
- High attention to detail, strong organizational ability, and comfort managing multiple priorities.
Nice To Haves
- No prior professional experience required; coursework, internship, or part-time experience in a related area is a plus.
Responsibilities
- Assist in coordinating recurring touchpoints with distributor supply chain and operations teams.
- Help communicate updates on backorders, product availability, and alternative product solutions to internal stakeholders.
- Support tracking of open orders, shipment status, labeling issues, and shipment resolution updates.
- Help keep distributor agreements and documentation organized and current.
- Help monitor distributor inventory levels and flag potential stockout or overstock risks.
- Assist in analyzing order patterns to identify unusual trends or emerging constraints.
- Support coordination with Supply Chain and Category Management on capacity and forecast questions.
- Assist in reviewing and updating Supplier Handbooks to keep shipping requirements accurate and consistent.
- Help communicate shipping requirement updates to the Warehouse team.
- Support efforts to standardize expectations across distributors.
- Help monitor EDI order flow performance and support issue tracking and resolution.
- Partner with internal teams (EDI, SAP, etc.) to observe and assist with process improvement efforts.
- Learn how EDI compliance requirements help prevent transaction errors and revenue leakage.
- Assist in tracking distributor compliance with shipping terms and operational requirements.
- Support monitoring of pricing structure adherence alongside Finance.
- Help maintain and update distributor scorecards, tracking KPIs and operational performance data.
- Contribute ideas for process improvements that increase efficiency.
Benefits
- Competitive Hourly Wage
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What This Job Offers
Job Type
Full-time
Career Level
Intern
