Distribution Trainer - Contract

Internal Job Board • Toronto, ON

1d • Onsite

About The Position

Reporting to Room Management, the Distribution Associate Trainer plays an essential role in developing talent within our business by collaborating and sharing best practices within their department. You help to quickly and efficiently promote the importance of quality for new hires in your room, all while making them feel welcome and supported. Through your hands-on approach to training, you support new hires to achieve their goals and targets and contribute to the success of the room. As a Distribution Trainer, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

Requirements

• Current Lush employee
• Excels in Distribution Associate duties
• Consistently produces excellent quality products and meets or exceeds targets
• Optimistic, patient, and reassuring when working with others
• Exhibits outstanding communication skills (verbal /written) and demonstrated ability to build strong relationships with leaders, peers, and support teams
• Excellent coaching and feedback skills
• Comfortable providing and receiving feedback
• Ability to multitask, meet deadlines, and manage priorities
• Demonstrates curiosity with excellent listening and problem-solving skills
• An accomplished trainer with a track record for supporting others to achieve success
• Demonstrated commitment to health and safety standards
• Demonstrated commitment to good manufacturing practices
• Able to do physical work for 8-hour shifts, on your feet, and lift 50 pounds
• Capable of physical activities such as standing for long durations, bending, pulling, and pushing
• Confident with basic mathematics, ability to count, including addition and subtraction
• Reliable, consistent attendance, punctual, and dependable
• Comfortable with reading, writing, and speaking English in order to communicate with colleagues on all platforms (i.e., in person, via email, via Google Chat)

Nice To Haves

• Experience as a Team Leader (seasonally)
• Experience as a Distribution Trainer (seasonally)
• Formal training or coaching experience
• Formal leadership experience
• Accustomed to meeting goals and deadlines in a seasonal and fast-paced environment
• Ability to navigate email and Google apps (i.e., Sheets, Docs, Chat, and Meet)
• Ability to work occasional overtime, weekends, and holidays based on the needs of the business
• Ability to adapt production and quality expertise to other production rooms/departments

Responsibilities

• Formally welcome and orient new hires to your room, ensuring their comfort and familiarity with the space, the team, the brand, Health & Safety practices, and the product lines.
• Execute hands-on training with all new hires, ensuring their confidence, competence, and comfort with production. Follow in-room training and onboarding plans to ensure consistency, equity, and success for new hires.
• Introduce employees to quality standards and room expectations while creating a fail-safe environment for practice and learning during their onboarding period. Lead by example by demonstrating quality, cleanliness, and safety standards at all times.
• Motivate and engage new employees, encouraging and promoting their success through check-ins, in-the-moment support, hands-on collaboration, and sharing of best practices. Create an engaging work culture with a kind, welcoming, and supportive attitude and by setting clear expectations.
• Train-on and support proper training methods as per the Standard Operating Procedure (SOP)
• Ensure all quality measures are explained, followed, and prioritized.
• Collaborate frequently with room leadership to support new hires and trainees, ensuring that everyone has the tools and resources needed to succeed. Also, ensure that any performance concerns are elevated early to support learners appropriately
• Perform Distribution Associate duties in the room as needed, including but not limited to: Assist in picking/packing high-quality Lush products, Pick and pack products and correctly label packages, Keep up with room demands and productivity targets, Perform physically laborious tasks, including but not limited to: loading/pulling skids, pushing racks, carts/dollies, carrying bins of product

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed