This is an open position with the FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. The role involves monitoring the day-to-day operations of the regional distribution system, including outage restoration during emergency or abnormal conditions with timely and accurate documentation. The operator will recommend operational improvements, communicate system events, and provide excellent customer service. A key part of the role is operating various systems such as SCADA, EMS, OMS, EDOA, and RDO notifications, as well as radio and telephone systems. The operator must analyze and act promptly during system disturbances to restore normal configuration, provide technical analysis, monitor systems, and schedule/authorize distribution equipment outages and load transfers. Developing detailed scenarios for contingency outages, assigning and directing switching activities, monitoring system and weather conditions, and coordinating staffing for emergencies are also responsibilities. The position includes completing training to progress to the Regional Distribution System Operator level and requires a basic understanding of bargaining unit agreements. The role requires working nights, weekends, extended days, or scheduled days off when system or weather conditions warrant.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree