Distribution Services Assistant

University of Southern Indiana • Evansville, IN

11d • Onsite

About The Position

The Distribution Services Assistant supports timely receipt, transport, sorting, delivery, and collection of mail, inter-office mail, packages, and freight among more than 70 college and department mailroom locations. The role also prepares outbound shipments and related documentation and maintains an account system supporting charge-back billing to 300 budget accounts.

The position works across mailroom, warehouse, campus, and local delivery activities. Duties include processing incoming and outgoing shipments, supporting bulk mailings, assisting with package and freight handling, delivering supplies, and carrying out certain facility-related inspection and coordination tasks. Standard hours are Monday through Friday, 8:00 a.m. to 4:00 p.m.; irregular hours and overtime may be required, including when the University is closed. Frequent local travel within 15 miles is required.

Requirements

• High school diploma or GED.
• Experience working with inventory or delivery handling systems.
• Excellent customer service skills to facilitate communication and interaction with staff, faculty, and administrative personnel.
• Working knowledge of microcomputers, word processing, spreadsheets, databases, the Internet, and electronic mail.
• Valid driver’s license and ability to operate campus fleet vehicles.
• Ability to obtain and maintain forklift and electric pallet jack certification.
• Ability to use computers and computer systems, including hardware and software, to enter data and process information.
• Attention to detail, accuracy, and efficiency during both slow and peak periods.
• Effective problem-solving and professional demeanor while meeting deadlines and achieving critical outcomes under demanding conditions, including multiple priorities and short-notice deadlines.
• Ability to frequently manipulate loads of up to 20 pounds for extended periods, occasionally manipulate loads over 70 pounds independently, and occasionally manipulate loads up to 100 pounds with a coworker’s assistance.
• Ability to perform active duties, operate equipment, access workstations and equipment, and frequently access campus departments and buildings for courier functions.
• Ability to remain stationary at a desk or workstation for extended periods for certain duties.
• Ability to travel frequently to local and regional venues for events and meetings.

Nice To Haves

• One year of mailroom or delivery experience.
• Experience with mail processing equipment, including postage meters, off-line mailers, and folder/inserters.

Responsibilities

• Prepare the department’s outbound shipments using FedEx and UPS online tracking systems and assist personnel with preparing outbound shipments.
• Receive and transport incoming USPS mail; receive and check in freight and packages using campus tracking and delivery systems.
• Inspect receivables for damage and maintain a secure work environment for the campus mail system.
• Maintain clean and organized warehouse, mailroom, and work areas.
• Sort and case or consign incoming campus mail and shipments to the appropriate college or department mailroom location.
• Deliver sorted mail to mailrooms and obtain electronic signatures for package and freight deliveries as needed.
• Collect outgoing mail and shipments from college or department mailrooms.
• Assist the Mailroom Technician with preparation and processing of campus bulk mailings.
• Assist the Warehouse Technician with accepting and delivering packages, freight, and other deliverables.
• Interpret customer delivery-service needs and finalize outgoing package or freight shipments through campus shipping systems.
• Determine the correct mail class or processing category for outgoing mail and packages; affix postage, complete documents, and apply markings.
• Review outgoing mail and shipments to verify valid departmental account numbers, University business purpose for University-paid items, and USPS-compliant deliverable addresses.
• Deliver copy paper to assigned buildings and departments.
• Assist with fulfillment and delivery of custodial supply orders to assigned building supply closets when needed.
• Collect recycled print cartridges from assigned buildings.
• Check shred-paper bin status in assigned buildings and inform the Senior Tech when bins need replacement.
• Inspect campus fire extinguisher equipment and document inspections; coordinate repairs or replacement with the Senior Tech.
• Deliver and pick up mail from USI locations in New Harmony and Stone Center as directed.
• Assist the Distribution Services Technician with preparation and processing of campus bulk mailings.
• Assist the Central Receiving and Warehouse Technician with accepting and delivering packages, freight, and other deliverables.
• Perform other duties as assigned.

Benefits

• Affordable medical, dental, vision, life, and short- and long-term disability insurance plans.
• Retirement plan with a University contribution equivalent to 7% of annual salary.
• Full tuition fee waiver for employees, spouses, and dependent children.
• Up to 10 paid vacation days accrued per fiscal year, with accrual increases after 4, 7, and 11 years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED