Distribution Program Manager

City of New York•Brooklyn, NY

2d•Hybrid

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. The Logistics Bureau works to increase the City’s ability to support emergency operations with a sustained and well-coordinated supply chain of resources. This position is in the Humanitarian Logistics unit. Under the supervision of the Humanitarian Logistics Director, the Distribution Program Manager will be responsible for supporting all aspects of the development, maintenance, and enhancement of the Commodity Distribution Point (CDP) program, which provides life-sustaining commodities such as food, water, and baby formula to the public following a disaster. The role may include planning for other distribution operations that may arise, such as pumps and masks. In addition to this critical mass care program, the selected candidate will also be responsible for serving as the Logistics Bureau’s subject matter expert on vulnerable populations to include, but not limited to: persons with disabilities, persons with special medical needs, persons with access and functional needs, and persons with low English proficiency.

Requirements

A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.
Must be authorized to work in the United States without employer support.
Must be able to be in person in the office location three days per week, with exceptions for extenuating circumstances.

Nice To Haves

Experience in operations research, warehouse management, mass care, or humanitarian relief operations
Intermediate to expert Microsoft Excel skills
Knowledge of the Americans with Disabilities Act (ADA)
Experience serving vulnerable populations
Experience developing mass care relief plans
Familiarity with Points of Distribution (POD)
Experience working with private and public sector clients
Experience managing multiple projects in a high pressure work environment
Experience in general warehouse management
Training in concepts of the Incident Command System (ICS) (100, 200, 300, 700, 800 levels preferred)
Superior written and oral communications skills
Possession of a valid driver’s license and the ability to drive are preferred
Demonstrated ability in: Knowledge – possesses appropriate subject matter expertise.
Demonstrated ability in: Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
Demonstrated ability in: Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
Demonstrated ability in: Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
Demonstrated ability in: Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.
Consider any equivalent combination of knowledge, skills, education and experience to meet qualifications.

Responsibilities

Supporting the development, maintenance, and enhancement of the City’s emergency management logistics programs
Reviewing and enhancing the City’s robust all-hazards logistics plans and deployment/response strategies.
Contribute to citywide emergency feeding efforts by interfacing with public, private, and non-profit partners
Supporting the development of a strategic logistics vision, with practical solutions, to support emergency plans and response efforts
Managing all aspects of their assigned programs to include the planning suite and training needs
Conducting interagency meetings and site visits/surveys with various partners
Carrying out tasks such as; working with contracted vendors, tracking quotes, invoices, deliveries, and Bills of Lading
Coordinating with internal and external partners on tasks such as; resource requests, site visits and facility upgrades
Develop unique site layout materials
Identifying contracts to support emergency planning and response
Drafting scopes of work and contract documents
Building partnerships with other emergency management professionals, especially in the areas of logistics planning.
Working to train staff on logistics programs
Using spreadsheets to track resource allocations and budgets
Developing tabletop exercises with NYCEM Exercises, as well as functional and full-scale exercises
Working with the State and Federal governments to ensure resource needs for staffing and supplies are pre-scripted, to include cross-docking solutions, trainings, and actual resource delivery
Reviewing and addressing logistical accessibility needs in current, new, and ongoing citywide emergency logistics planning efforts.
Ensuring logistical planning accounts for the needs of the City’s most vulnerable residents
Serving as an on-call logistics coordinator
Participating on an Emergency Operations Center (EOC) team, which may require working evenings, weekends, holidays, or extended shifts during emergency activations.
Participating in periodic training and exercises to maintain operational readiness.
Volunteering to assist with Ready NY emergency preparedness presentations to external groups.