Distribution Products Application Engineer

Megger Group•Phoenixville, PA

17h•Onsite

About The Position

This position is responsible for providing technical support for SebaKMT Water Conservation Products throughout North and Central America. She/he will be responsible for supporting existing customers, new customers, distributors, manufacturing reps, customer service, and regional sales managers. She/he will support the launch of new products in the region and also train SebaKMT Distributor/Rep salespeople.

Requirements

High School diploma required.
Knowledge/experience with measurement equipment.
Strong verbal and written communication skills regarding technical subject matter.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Teams, Zoom.
Strong confidence in delivering presentation virtually and in person.
Solid organizational skills.
Strong customer/end user empathy.
Works well with teams or in a team environment.
Ability to work independently with limited direction. After initially trained.
Ability to understand and learn SebaKMT application software.
Strong ability to multi-task.

Nice To Haves

2-year degree preferred.
Leak detection monitoring preferred.

Responsibilities

Maintain up-to-date knowledge of SebaKMT Distributor Products.
Travel in the USA supports SebaKMT/Megger’s regional sales managers, distributors and reps (up to 30% travel). When not traveling,100% in office settings (Dallas).
Provide first-level product training to end users and distributors.
Perform follow-ups as required with prospective customers and distributors.
Assist in arranging/running regional product/application seminars as applicable (on-site Valley Forge or via Teams, Zoom).
Provide feedback to the factories on new product ideas and/or modifications or extensions to current products based on customer feedback.
Handle incoming application-related calls from customers and prospective customers.
Provide summary reports to the appropriate sales manager on all trips made, including observed opportunities, recommendations, and actions additional contact information to be included on the report.
Manage travel expenses to stay within the allotted travel budget.
Assist in the introduction of new products.
Work on special projects as directed by his/her supervisor.
Other duties as assigned.
Field and internal support for Sebakmt lines of Water Conservation Products (She/he will be trained on the products and can consult with Sales Director to obtain the correct to get back to the customer)