Distribution Planner, Lead

Pedernales Electric Cooperative•Johnson City, TN

1d•Onsite

About The Position

This position is responsible for providing technical leadership and training for the Planning Department for construction and maintenance projects in coordination with various departments and external entities throughout the planning, construction and reconciliation process.

Requirements

Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information
Knowledge of principles and processes for providing customer service
Knowledge of NISC
Knowledge of GIS software
Knowledge of ArcMap software
Knowledge of Accounting and Purchasing
Knowledge of distribution standards
Skilled in time management
Skilled in managing changing priorities
Ability to communicate effectively verbally and in writing
Ability to anticipate, identify, analyze and resolve conflict and problems
Associate’s Degree AND Five years of directly related experience AND One year in a leadership or project lead capacity OR High School Diploma or equivalent AND Seven years of directly related experience, AND One year in a leadership or project lead capacity
Valid Driver’s License

Responsibilities

Oversee the administrative functions of the Electrical Distribution Planning Department to ensure that customer requests are handled accurately and in a timely manner
Serve as GIS Power User for the Electrical Distribution Planning Department
Provide assistance and training to ensure the accuracy of Cooperative facilities to support the outage management software
Support all users in their GIS tasks and work as part of the GIS Power User team to determine best practices, communicate updates
Perform as-build tasks of financially reconciling and closing work orders and service orders
Facilitate work flow process and interactions with the Construction and Service Departments to ensure timely release of projects for construction
Negotiate and serve as the intermediary between developers, builders and explain Cooperative polices and procedures that affect their service requests
Facilitate pre-development and pre-construction meetings with members, developers and government entities
Oversee the work of the office administrative or customer service employees to ensure adherence to quality, standards, deadlines and proper procedures, correcting errors or problems
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
Teach and instruct employees in job duties and company policies
Assist in developing and reviewing operating procedures
Establish work priorities and activities
Work closely with the Designer Lead to ensure both groups are efficient and meeting the needs of members
Draw, edit, identify and monitor data within Geographic Information System to ensure accuracy, connectivity and traceability through installation and maintenance processes.
Process work orders for closing to include, verification of labor dollars, purchase orders, and material costs.
Coordinate with Electrical Utility Designers in the design process to ensure that all required documentation is provided to the member for project approval and Contribution in Aid to Construction invoicing
Work with state, city and county governmental agencies to ensure compliance with policies, procedures, and guidelines.
Assist switching, tracing and phasing to ensure the Geographic Information System database is correct within the Outage Management System
Create requisitions and receive on invoices
Create various types of maps for new construction and maintenance projects through the ArcMap software.
Review and approve cost estimates and correspondence to members, builders, and developers
Process applications and payments for new service
Communicate Cooperative policies and procedures relating to the establishment of new service, upgrades, relocations, and security lights
Communicate with internal and external customers through entire construction process.
Coordinate location of underground utility locates with DIGTESS
Enter and update information within NiSC Smart Track for all district projects
Prepare construction work orders for release, including contracts, easements, permits and cost estimates
Create and issue service requests for various tasks to include temporary and permanent metering, tree trimming and service upgrades
Maintain the security of confidential information
Stay abreast of advances in technology
Demonstrate regular and prompt attendance
Performs other related duties as necessary or assigned.