Distribution Operations Manager
Dawn Food Products Inc•Lithia Springs, GA
•$93,240 - $149,180•Onsite
About The Position
Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success. The Operations Manager is responsible for directing and coordinating activities of Team Member’s engaged in receiving, storing, selecting, and delivering bakery products in a cost-effective manner.
Requirements
- A minimum of a high school diploma or general education degree (GED) required.
- Bachelor's degree (B. A.) accredited, or in lieu of degree equivalent professional experience.
- 3 years’ operations management experience.
- Ability to effectively communicate both in written and oral form.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Dawn people.
- Training/background in problem solving and conflict resolution.
Responsibilities
- Lead all distribution center operations, including both warehouse and transportation functions, ensuring safe, compliant, and efficient service to customers while meeting operational, financial, and team performance objectives.
- Provide direct leadership, coaching, and development to exempt-level leaders, including Transportation and Warehouse Supervisors/Managers, while holding leaders accountable for safety, service, productivity, customer satisfaction, and employee engagement.
- Serve as the site leader for transportation compliance, ensuring adherence to DOT, FMCSA, and company regulations related to driver qualification files (DQFs), CDL requirements, medical certifications, hours of service, vehicle inspections, and drug and alcohol testing programs.
- Partner closely with Corporate Safety, DOT Compliance, and Human Resources teams to ensure transportation compliance programs are executed effectively and all regulatory requirements are met.
- Develop and maintain a strong safety culture by proactively identifying risks, investigating incidents, implementing corrective actions, and ensuring all transportation and warehouse team members are trained and operating in compliance with company and regulatory standards.
- Oversee driver operations, delivery schedules, route execution, fleet utilization, and transportation performance metrics to ensure exceptional customer service and on-time delivery performance.
- Lead warehouse operations including receiving, storage, inventory control, replenishment, order fulfillment, shipping, sanitation, food safety, and overall facility efficiency.
- Manage staffing, succession planning, performance management, coaching, hiring, promotion, and disciplinary decisions for transportation and warehouse team members within scope of responsibility.
- Drive accountability throughout the operation by establishing clear expectations, reviewing operational metrics, and developing action plans that improve safety, compliance, service, quality, productivity, and cost performance.
- Ensure facility readiness for internal and external audits, regulatory inspections, and compliance reviews while maintaining accurate records and adherence to company policies and procedures.
- Manage warehouse and transportation operating expenses and partner with the District Market Leader in the development and execution of annual operating budgets.
- Investigate and resolve customer concerns related to delivery service, driver performance, product handling, shipment delays, and operational execution.
- Oversee the maintenance, utilization, and procurement of warehouse material handling equipment, tractors, trailers, and other operational assets.
- Champion Dawn's culture and values by fostering an engaged, inclusive, and accountable work environment focused on continuous improvement and operational excellence.
Benefits
- Industry-leading health insurance on Day 1!
- Competitive Pay
- 401(K) + company match
- 10 Paid Company Holidays
- Paid Time Off
- Professional training
- Family-owned business over 100 years in service
- An opportunity for career advancement, working as part of an empowering workforce
- comprehensive health and well-being coverage
- competitive compensation packages
- award-winning benefit offerings
- generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness
- tuition assistance and educational programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
