Distribution Manager

Best Warehousing & Transportation Center•Gastonia, NC

About The Position

The Distribution Manager oversees all warehouse and distribution operations at the Tulip Warehouse facility. The role manages inventory control, shipping and receiving, order fulfillment, transportation coordination, labor planning, and customer service performance. The manager leads operational teams to maintain inventory accuracy, ensure on-time customer deliveries, operate the warehouse efficiently, and provide a safe work environment. This hands-on leadership role includes developing employees, improving operational performance, and supporting business growth through effective planning and execution. The manager drives continuous improvement initiatives, monitors key performance metrics, maintains customer satisfaction, ensures regulatory compliance, and builds a culture of accountability, safety, and teamwork.

Requirements

  • High school diploma or GED.
  • Minimum of 5 years of warehouse, distribution, logistics, or supply chain experience.
  • Minimum of 3 years of leadership or management experience in a warehouse or distribution environment.
  • Strong knowledge of inventory management, transportation coordination, shipping, receiving, and warehouse operations.
  • Experience managing customer accounts in a logistics, warehousing, or 3PL environment.
  • Proficiency with Warehouse Management Systems (WMS) and Microsoft Office applications.
  • Strong communication, leadership, organizational, and problem-solving skills.
  • Forklift certification required or ability to obtain certification after hire.

Nice To Haves

  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Experience with Transportation Management Systems (TMS).
  • Lean, Six Sigma, or continuous improvement experience.
  • Train-the-Trainer Certification.
  • Experience in high-volume distribution operations.

Responsibilities

  • Lead daily warehouse and distribution operations, including receiving, shipping, inventory control, and order fulfillment.
  • Ensure accurate and timely movement of inventory and customer shipments.
  • Maintain inventory accuracy through cycle counts, audits, and reconciliation processes.
  • Coordinate transportation activities with carriers, customers, and internal operational teams.
  • Monitor productivity, labor utilization, space utilization, and workflow efficiency.
  • Analyze operational metrics and key performance indicators to identify improvement opportunities.
  • Develop and maintain standard operating procedures and operational best practices.
  • Lead workforce planning, employee scheduling, staffing, and training initiatives.
  • Coach and develop supervisors, leads, and warehouse associates.
  • Conduct operational meetings to communicate goals, priorities, and customer requirements.
  • Drive continuous improvement initiatives focused on safety, quality, service, and cost reduction.
  • Ensure compliance with company policies, customer requirements, and OSHA safety standards.
  • Support customer onboarding, process implementations, and business growth initiatives.
  • Manage departmental expenses, labor costs, and overall operational performance.
  • Collaborate with leadership to achieve strategic and operational objectives.

Benefits

  • Medical, dental, and vision coverage after 90 days.
  • Paid holidays and PTO available after 90 days.
  • Career growth and advancement opportunities.
  • Ongoing training and development programs.
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