Distribution Manager Assistant

Menehune Water Company Inc•Aiea, HI

82d•$65,000 - $75,000•Onsite

About The Position

This position is responsible for assisting the Distribution Manager with the functions of the 5-Gallon Distribution Division. The Distribution Manager Assistant plays a key role in daily dispatch operations, fleet coordination, driver support, and administrative functions. The role requires flexibility, physical stamina, strong communication skills, and the ability to act in a lead capacity in the Distribution Manager’s absence.

Requirements

High school diploma or GED required
Valid government-issued ID for I-9 employment eligibility verification
Sensitivity to confidential matters required
Ability to consistently lift and carry up to 50 lbs frequently (5-gallon water bottles, approx. 46 lbs each)
Strong customer service and interpersonal skills
Dependable, punctual, and team-oriented
Ability to work in a fast-paced and physically demanding environment
Maintain consistent attendance and adhere to assigned schedules

Nice To Haves

1–3 years of delivery, route driving, or distribution experience preferred
Valid State of Hawaii CDL Class A or B driver’s license with clean abstract preferred
Current CDL Medical Card Preferred
Proficiency in administrative functions with well-developed written and verbal communication skills
Competency in Microsoft Office suite (Word, Excel, Outlook, etc.)

Responsibilities

Sort and assign daily green slips to appropriate driver boxes as directed by the Distribution Manager
Dispatch and/or schedule deliveries pertaining to 5-gallon distribution
Assist distribution drivers with fleet-related issues in the absence of the Distribution Manager
Open the Division at 5:00 a.m. in the absence of the Distribution Manager
Act as backup route driver as needed (in-house work hours do not apply while acting as route driver)
Identify and resolve discrepancies related to missed deliveries as directed by the Distribution Manager
Assist with documentation of Fleet Inventory Control policies and procedures in accordance with management standards
Perform frequent lifting and carrying of 5-gallon water bottles (approximately 46 lbs each), delivering up to 200 bottles per day
Inspect and maintain cleanliness of delivery vehicles
Report accidents, damage, or safety concerns immediately
Follow all traffic laws and company safety policies
Perform a variety of administrative functions while assigned in-house
Complete delivery documentation including invoices, logs, and reports
Maintain accurate delivery and customer records
Support the Distribution Manager and operations teams with additional tasks as assigned
Complete other related duties as assigned by the Distribution Manager
Provide professional and courteous service to customers
Address customer concerns and escalate issues when necessary
Represent the company in a positive and professional manner