Distribution Lead

Timeless•Garfield Heights, OH

14h

About The Position

Timeless Select LLC is seeking a Distribution Lead to oversee the daily operations of its Delivery Specialists. The role ensures the team follows company procedures, state compliance laws, and safety requirements while delivering orders to dispensaries on time and efficiently. The Distribution Lead creates and measures department KPIs and serves as a key contact for intake managers and customers. This is a physical, fast-paced position involving continual lifting, lowering, and carrying packages that may weigh at least 50 pounds. The role oversees outbound order accuracy, vehicle and inventory readiness, manifests, driver schedules and routes, customer issues, and compliance with OSHA, DOT, and other applicable requirements. It also supports merchandising and promotional displays at dispensaries, gathers feedback and account issues, coordinates vehicle maintenance timelines, and works with dispatch specialists and salespeople to improve route efficiency and customer relationships. The position requires a clean driving record for the past five years and a valid state-issued ID. Candidates must be at least 21 years old. A bachelor’s degree in a related field is preferred.

Requirements

Must be at least 21 years old.
Must provide proof of a clean driving record for the past five years.
Must have a valid state-issued ID.
Three to five years of experience driving large vehicles.
Three to five years of delivery experience.
Three to five years of merchandising experience.
Three to five years of experience managing teams.
Ability to perform calculations.
Ability to work within established warehouse procedures and practices.
Strong organizational skills and attention to detail.
Ability to troubleshoot issues effectively.
Full understanding of state compliance.
Skills in action orientation, time management, perseverance, ethics and values, functional/technical work, and approachability.

Nice To Haves

Bachelor’s degree in a related field of study.

Responsibilities

Oversee Distribution Specialists and ensure outbound orders are accurate and compliant with state regulations.
Oversee loading vans with outbound products and unloading products for customers.
Perform routine inspections of company vehicles and supplies to ensure road safety.
Oversee inventory of daily merchandise loaded onto vans.
Ensure manifests are complete and accurate.
Review driver schedules and routes generated by the Dispatch Specialist.
Serve as the main point of contact for intake managers, handle routine problems, and act as an interface between the company and customers.
Check daily reports to confirm problems have been resolved.
Ensure product distribution meets customer satisfaction and any contract terms and requirements.
Work with dispatch specialists and salespeople to improve route efficiency and expand existing customer relationships.
Oversee vehicle operations in accordance with OSHA, DOT, and applicable local, state, and federal requirements.
Create and oversee motor vehicle maintenance timelines.
Attend company training sessions and meetings.
Oversee displays on the sales floor and remove outdated materials when permitted by the dispensary.
Oversee Delivery Specialists assembling and disassembling promotional materials such as signs, banners, and cardboard displays.
Oversee Delivery Specialists’ reporting of out-of-stock inventory, account issues, and positive dispensary feedback.
Oversee existing KPIs and create new KPIs as market conditions change.
Set up drivers’ routes for the next business day.

Benefits

Health insurance; company sponsors up to 50% of employee premiums, available on the first of the month following 60 days of employment.
Dental insurance; company sponsors up to 50% of employee premiums, available on the first of the month following 60 days of employment.
Vision insurance; company sponsors up to 50% of employee premiums, available on the first of the month following 60 days of employment.
Long-term disability insurance.
AD&D insurance.
Life insurance.
Critical illness coverage.
Hospital indemnity coverage.
Accident protection plan.
$50,000 company-provided basic life insurance.
At least 10 paid holidays each calendar year.
Sick time, available after 90 days of employment.
Vacation time, available after the first year of employment.
Paid parental leave, available after the first year of employment.
Performance-based bonus, prorated based on full-time start date.
Employee referral bonuses, eligible after 90 days of employment.
Employee discount on website merchandise.
Positive Cannabis Culture.