Distribution Lead

Callaway Golf•CG - DC- NADC - Ops, DC

About The Position

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com Shipping Triage Lead ROLES AND RESPONSIBILITIES Coordinate and Lead Distribution Activities · Provides daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities · Oversees material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency · Conveys relevant information to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput etc. · Communicates department goals to personnel, and provides resources and motivation to meet or exceed goals. · Communicates issues and resolution options to Distribution Management, to ensure a seamless operation and transfer of information · Assist in achieving daily, weekly, monthly and annual objectives as determined by management · Provides on the job training and oversight to temporary workers Ensure Key Processes are Successful · Provides for the orderly and accurate receipt of all inbound deliveries and shipments. · Ensures timely delivery of materials to storage, and other organizational functions · Facilitates and supports setup and execution of replenishment activities · Oversees the picking, packing, and shipping of all domestic and international shipments · Ensures all orders are processed accurately, efficiently, and on time · Delivers Value Added Services (VAS) in accordance with customer requirements · Coordinates and schedules all dock activities including quality audits on shipments · Ensures customer returns are processed within company communicated timeframe · Ensures the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material Drive Safety Program · Ensures consistent safety and process training of all material handlers. · Conducts and documents effective safety meetings at required intervals. Develop People Skills and Capabilities · Reviews and assesses the skill set of each employee as it relates to the job requirements. · Through job aids and work instructions, verifies that workers are trained and following correct procedures · Conducts timely performance reviews, and assists in the management of individual development plans. · Creates and administers disciplinary action as necessary, with guidance from management · Tracks employee attendance and timesheets according to company policy. Drive Continuous Improvement · Identifies and troubleshoots process issues, and participates in root cause analysis and solution implementation. · Works closely with Inventory Control to drive inventory accuracy improvement and minimize shrink. · Involves employees in continuous improvement teams and discussions · Participate in special projects as assigned regarding 5s, Kaizen, continuous Improvement Process, and Train the Trainer. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) · Demonstrated attention to detail. · Must be detail oriented with the ability to fulfill responsibilities with minimal supervision. · Ability to work independently and use sound judgment in decision making. · Lift-truck certification · Demonstrated strong interpersonal skills · Ability to direct others within the process to meet or exceed department goals. · Must possess excellent verbal and written communication skills. · Fully fluent in conversational and business (oral and written) · Knowledge of computers and proficient in MS word, excel, SAP experience helpful. · Has some experience using computer based warehouse management system (WMS), use of SAP WMS a plus DE&I and EEOC: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. ARE YOU READY TO MAKE THE TURN? APPLY TODAY! Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com. At Callaway we don’t settle or rest on our laurels and we never, ever leave well enough alone. We tinker, tweak and test while making constant strides to break through. Everything we do is about making the turn and improving the game. As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Join our Talent Network to get 1) Job Alerts and 2) Connect with our Recruiters on LinkedIn to follow along and receive Topgolf Callaway Brands career updates!

Requirements

Demonstrated attention to detail.
Must be detail oriented with the ability to fulfill responsibilities with minimal supervision.
Ability to work independently and use sound judgment in decision making.
Lift-truck certification
Demonstrated strong interpersonal skills
Ability to direct others within the process to meet or exceed department goals.
Must possess excellent verbal and written communication skills.
Fully fluent in conversational and business (oral and written)
Knowledge of computers and proficient in MS word, excel, SAP experience helpful.
Has some experience using computer based warehouse management system (WMS), use of SAP WMS a plus

Responsibilities

Provides daily/weekly balancing of skilled labor across the warehouse, receiving and shipping activities
Oversees material handlers in achieving department and site performance objectives that include safety, cost, service, quality, and efficiency
Conveys relevant information to Supervisors, Manager and other employees regarding safety, quality, customer-service, productivity, and throughput etc.
Communicates department goals to personnel, and provides resources and motivation to meet or exceed goals.
Communicates issues and resolution options to Distribution Management, to ensure a seamless operation and transfer of information
Assist in achieving daily, weekly, monthly and annual objectives as determined by management
Provides on the job training and oversight to temporary workers
Provides for the orderly and accurate receipt of all inbound deliveries and shipments.
Ensures timely delivery of materials to storage, and other organizational functions
Facilitates and supports setup and execution of replenishment activities
Oversees the picking, packing, and shipping of all domestic and international shipments
Ensures all orders are processed accurately, efficiently, and on time
Delivers Value Added Services (VAS) in accordance with customer requirements
Coordinates and schedules all dock activities including quality audits on shipments
Ensures customer returns are processed within company communicated timeframe
Ensures the return of rejected material to vendors for credit and the destruction and/or recycling of scrap and obsolescence material
Ensures consistent safety and process training of all material handlers.
Conducts and documents effective safety meetings at required intervals.
Reviews and assesses the skill set of each employee as it relates to the job requirements.
Through job aids and work instructions, verifies that workers are trained and following correct procedures
Conducts timely performance reviews, and assists in the management of individual development plans.
Creates and administers disciplinary action as necessary, with guidance from management
Tracks employee attendance and timesheets according to company policy.
Identifies and troubleshoots process issues, and participates in root cause analysis and solution implementation.
Works closely with Inventory Control to drive inventory accuracy improvement and minimize shrink.
Involves employees in continuous improvement teams and discussions
Participate in special projects as assigned regarding 5s, Kaizen, continuous Improvement Process, and Train the Trainer.