Distribution Coordinator

VCNA•Detroit, MI

4d•Onsite

About The Position

St. Mary’s Cement Inc. is seeking a highly organized and customer-focused Distribution Coordinator to play a vital role in our supply chain operations. This position is the central hub between customers, trucking partners, terminals, and plant operations—ensuring that every shipment is accurate, on time, and delivered with excellence. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering outstanding service, this is an opportunity to make a real impact in a critical operational role.

Requirements

Detail-oriented, reliable, highly organized, and able to balance customer needs with operational priorities.
Bachelor’s degree preferred; Associate degree or technical degree considered
One year of related experience in logistics, supply chain, customer service, or dispatching preferred
Equivalent combinations of education and experience will be considered
Strong communication skills with customers, drivers, and internal teams
Ability to manage multiple priorities in a fast-paced environment
Strong analytical and problem-solving abilities
Excellent attention to detail and data accuracy
Knowledge of production, inventory, and logistics operations
Truck and carrier dispatching experience a plus
Experience with SAP or similar ERP systems preferred
Proficiency with Microsoft Office (Excel, Outlook, Word)
Comfort with data entry, inventory software, and internet-based systems

Responsibilities

Coordinating daily shipments of bagged and bulk product to customers and terminals
Serving as a primary point of contact for customer orders via phone and email
Dispatching drivers and managing order data within the SAP loading system
Assigning trucks to appropriate scales and loading locations
Creating, voiding, rebilling, receiving, and reconciling Bills of Lading in SAP
Monitoring silo and inventory levels and coordinating with operations and loaders
Managing off-site bag inventory and arranging replenishment shipments
Preparing customs documentation for U.S. and Canadian shipments
Investigating quality concerns and collaborating with internal departments to resolve issues
Coordinating daily and weekly product availability across plants and terminals
Retrieving shipment records and processing return credits when required
Providing backup support for other Distribution Coordinators
Creating analytical reports and operational insights for leadership
Identifying and implementing process improvements that increase efficiency and accuracy
Delivering best-in-class customer service at every touchpoint