Distribution Centre Associate

Fernie Brewing Company Ltd•Fernie, BC

6d•Onsite

About The Position

Fernie Brewing Company is a fast-growing and dynamic craft brewery situated in the popular mountain town of Fernie, B.C. We are passionate about brewing exceptional beers and the people who make it all happen. At FBC we’re dedicated to consistency and quality in all aspects of our business, and we are looking for results-oriented individuals who are stoked about the outdoors and our brand. We believe in quality, community, collaboration and mountain culture in a fun, inclusive work environment.

Requirements

Working knowledge of Microsoft Office and comfortable learning new software
Class 5 Driver’s License and Clean Driver’s Abstract
Exceptional verbal communication skills and telephone etiquette
Strong customer service skills
Physically able to maneuver full kegs and packaged beer
An enthusiastic attitude – willing to learn new skills and work as part of a team
Strong time management and multi-tasking skills
Excellent organizational skills & detail oriented

Nice To Haves

Experience driving larger trucks an asset

Responsibilities

Receiving and processing orders (via telephone, email, and Sales Team)
Ensuring orders are processed accurately and on-time
Updating & maintaining accurate customer records
Phone reception – answering & fielding calls
Responding to customer inquiries via email & phone
Providing exceptional customer service to our customers, suppliers & teams
Booking and tracking orders
Troubleshooting shipment and order issues
Picking orders and assisting in our Warehouse
Receiving shipments when needed
Assisting our Production team as needed
Delivering packaged product and kegs to our local accounts as required
Providing administrative support to our Management, Tasting Room and Sales Teams