Distribution Center Process Coordinator

Genuine Parts Company•York, PA

1d•Onsite

About The Position

The Distribution Center Process Coordinator plays a critical role in driving daily performance and consistency across the Distribution Center. This position does not include direct reports, but requires strong leadership through influence — guiding peers, supporting daily operations, and ensuring the team executes safety, quality, and efficiency. This role will steer shift startup meetings, coordinate workflow, support root cause investigations, and demonstrate agility to maintain smooth and standardized operations throughout the DC.

Requirements

1+ years of experience in a distribution center, warehouse, or logistics environment.
Expertise in fostering collaboration and directing teams amidst demanding operational challenges.
Strong understanding of DC processes and performance metrics (UPH, pick accuracy, OIR, service levels, etc.).
Effective communicator with strong organizational and interpersonal skills.
Demonstrated ability to perform root cause analysis and drive process improvements.
Working knowledge of Lean, 5S, or continuous improvement methodologies preferred.
Experience with Warehouse Management Systems (WMS) and RF scanning technology.
Ability to work variable shifts and adapt to changing business needs.

Nice To Haves

Powered industrial truck certification preferred.

Responsibilities

Communicate daily priorities, workload changes, and performance updates to ensure the entire team is informed and aligned.
Coordinate shift startup meetings to align teams on safety, quality, service, and productivity goals, keeping the ultimate customer focus in mind.
Act as a floor monitor, helping coordinate activities and maintain consistent flow between areas such as receiving, picking, packing, put wall, and shipping.
Support onboarding and cross-training of associates, ensuring all team members understand and consistently follow standard work.
Provide real-time guidance and feedback to reinforce safe, efficient, and high-quality work practices.
Observe and ensure adherence to standard operating procedures (SOPs) and best practices across all functional areas.
Ensure proper supplies are setup and staged for the days activities.
Help maintain process documentation and visual aids (standard work boards, metrics boards, etc.) to support consistent execution.
Identify and address process bottlenecks, inefficiencies, or quality concerns in real time, leveraging self-development skills to learn new problem-solving approaches.
Analyze root cause investigations for safety incidents, service errors, or quality misses using structured problem-solving methods (5 Whys, Fishbone, etc.).
Proactively partner with operations leadership and peers to implement continuous improvements, enhancing both DC performance and associate safety.
Model and encourage safe work behaviors by helping ensure full compliance with DC safety standards.
Support quality initiatives by conducting checks, validating outbound accuracy, and helping reduce errors and damages.
Track and communicate daily performance metrics for respective operational area such as UPH, accuracy, service %, and cost per unit, helping the team understand their performance.
Participate in continuous improvement activities focused on increasing throughput, reducing downtime, and improving associate engagement.
Foster an environment that emphasizes accountability and team orientation, encouraging ownership and pride in performance outcomes.
Cultivate a culture rooted in accountability and pride in performance, encouraging individual ownership of results.
Partner with fellow Distribution Center Process Coordinator and leadership to standardize processes and communication across all operational shifts and departments.