Distribution Center Office Manager

Justrite Safety Group • Follansbee District, WV

18h • $77,000 - $82,000 • Onsite

About The Position

The Distribution Center Office Manager is responsible for overseeing administrative operations within a manufacturing and distribution environment where office staff are salaried employees and distribution center personnel are union-represented. This role ensures efficient office procedures, supports warehouse and logistics teams, and helps maintain effective labor-management relations. The position requires knowledge of collective bargaining agreements, seniority rules, and union work practices, while ensuring compliance with company policies and labor regulations.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field preferred (or equivalent work experience)
• 3–5 years of administrative or office management experience, preferably in a unionized manufacturing or distribution environment
• Experience supervising salaried staff and working alongside union-represented employees
• Working knowledge of collective bargaining agreements, grievance procedures, and labor relations practices
• Strong knowledge of inventory systems, logistics processes, and office management practices
• Proficiency in Microsoft Office Suite and ERP/WMS systems

Nice To Haves

• Excellent organizational, communication, and interpersonal skills, with the ability to interact effectively with both salaried staff and union personnel
• Ability to multitask and prioritize in a fast-paced environment
• Strong analytical and problem-solving abilities

Responsibilities

• Oversee daily office operations within the distribution center, ensuring efficiency and accuracy in administrative processes
• Manage and supervise salaried administrative staff, including scheduling, training, and performance evaluations
• Serve as a liaison between management and union representatives, fostering clear and professional communication
• Interpret and apply collective bargaining agreement (CBA) provisions related to scheduling, overtime, seniority, and job assignments for union-represented distribution center employees
• Maintain accurate records of employee hours, attendance, grievances, and disciplinary actions in alignment with union requirements
• Support grievance tracking and documentation, assisting management in resolution processes
• Coordinate communication between salaried office staff, warehouse personnel, manufacturing, logistics, HR, and corporate teams
• Maintain accurate records of inventory, shipments, and production reports
• Prepare and analyze reports related to operations, labor utilization, staffing, and performance metrics
• Ensure compliance with labor laws, union agreements, company policies, and safety regulations
• Support HR functions such as onboarding, timekeeping, and employee records management in accordance with union rules
• Assist in scheduling to ensure proper staffing levels while adhering to seniority and bid processes for union employees
• Handle procurement of office supplies and ensure cost-effective purchasing practices
• Assist in budgeting, invoicing, and financial tracking for the facility
• Implement and improve office systems and procedures to enhance productivity within a mixed salaried/union workforce environment
• Serve as a point of contact for vendors, clients, and internal departments

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible hours and alternative work arrangements
• 401K plan with company match
• Company-paid short and long-term disability insurance
• Generous paid time off
• Personal days
• Robust employee wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level