Distribution Center Merchandise Controller

The TJX Companies, Inc. • Mississauga, ON

3d • CA$44,198 - CA$61,877 • Onsite

About The Position

TJX Canada is seeking a Merchandise Controller to join their Distribution Center team. This role is crucial for ensuring that high-quality merchandise flows smoothly into the Distribution Center, influencing product value and seasonality while supporting efficient production. The Merchandise Controller will act as a liaison between Distribution Services and the Home Office Merchandising and Planning & Allocation teams, providing cross-functional exposure and an opportunity to impact merchandise movement from strategy to store.

Requirements

• High school diploma (OSSD Grade 12) or equivalent required.
• Two or more years of experience in retail merchandising and/or distribution, with working knowledge of brand, fashion, quality, and pricing.
• Strong organizational and time management skills, with the ability to balance multiple priorities, meet deadlines, and maintain attention to detail.
• Clear, professional verbal and written communication skills, paired with a customer-focused approach to identifying both stated and unstated needs.
• Analytical and solutions-oriented, applying a solid understanding of DC operations, merchandise, and systems to make sound decisions.
• Comfortable working independently with minimal supervision while collaborating effectively across teams and partners.
• Intermediate computer proficiency, including word processing, email, and mainframe systems such as IMSP and SCAN; able to build productive working relationships with Distribution Services, management, associates, and external contacts.

Nice To Haves

• Post-secondary education in Business Administration or Fashion Merchandising is an asset.

Responsibilities

• Ensure damaged, problem merchandise and RTVs are identified and processed in line with established guidelines.
• Inspect merchandise for all legal labeling requirements, including CSA standards, bilingual labeling, fabric content, and country of origin.
• Review logos, graphics, hangtags, and overall product presentation to confirm store readiness and brand alignment.
• Identify merchandise discrepancies (e.g., items not originally ordered) and partner with Planning to assign accurate descriptions and retail pricing.
• Communicate effectively with Merchandise Assistants, Buying, Planning, and DC Management using phone, email, and digital imaging to support efficient processing and production flow.
• Analyze and resolve complex merchandise issues (e.g., missing purchase orders, pre-ticketed orders, samples) using Mainframe and SCAN systems.
• Ensure merchandise delivers strong customer value across fashion, quality, price, and brand; challenge retail pricing to meet company standards of 20–60% off “comparable at” pricing.
• Partner with Planning to follow established procedures that improve processing efficiency and operational flow.
• Proactively identify, address, and document vendor compliance issues in the SCAN compliance log.
• Execute merchant direction by pulling samples for advertising and in-store promotions, while supporting cross-functional initiatives and building strong, collaborative relationships across teams.

Benefits

• Associate discounts at our stores, available to you and eligible family members.
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
• Shift premiums
• Safety shoe reimbursement
• A self-serve beverage and snack station
• Access to a Retirement Savings Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED