Distribution Center Help Desk
About The Position
Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 2001 Theurer Blvd, Winona, MN 55987. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Requirements
- 18 years of age or older
- Prior administrative/customer service experience OR industry experience and product knowledge
- Proficient written and oral communication skills
- Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
- Proficient using Microsoft Office Suite
- Highly motivated, self directed and customer service oriented
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Exhibit strong problem solving, deductive reasoning and decision making skills
- Learn and perform multiple tasks in a fast paced environment
- Work independently as well as in a team environment
- Willingness to work a flexible schedule/extra time as needed
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
Responsibilities
- Operating computer programs, RF scanners, and printers to label product
- Assisting branches with product related questions or issues by phone, email or online support
- Performing quality checks verifying product descriptions and quantities match
- Locating orders in the warehouse
- Learning and understanding various department functions
- Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
- Retrieving product for walk in customers at our distribution center
- Maintaining the cleanliness and organization of work area
- Complying with health, safety and sustainability rules and expectations
- Participating in activities and programs that help the company achieve health, safety and sustainability objectives
- Learning and assisting other departments within the distribution center
- Learning, passing, and practicing various environmental health and safety trainings
Benefits
- 401(k) with an employer contribution
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
