Hudson DC Director II

Dufry•Hudson, OH

4d•Onsite

About The Position

The Distribution Center Director II is responsible for leading a $100M - $225M distribution center serving multiple airport locations. This role ensures the management team effectively manages inventory accuracy, including transportation of orders/returns, product rotation, temperature control, and reverse logistics using distribution management systems. The Director oversees daily operations, staff scheduling, and operational continuity while ensuring excellent service in receiving, processing, and distributing merchandise for retail and F&B operations. They also manage vendor relationships, coordinate distribution across various airport operations, and monitor key performance indicators. Compliance with U.S. Customs, FDA, and other regulatory bodies is crucial, as is maintaining accurate records for bonded merchandise and passing required government background checks. The role also involves ensuring comprehensive food safety protocols and fostering a culture of accountability among staff, including administering corrective actions and terminations as needed, following company policies and union agreements.

Requirements

Requires minimum 4 years of Supply Chain and Logistics leadership experience leading senior level managers and staff within distribution center, supply chain, and/or logistics teams serving multiple locations
Requires 8 years of experience in distribution operations, inventory management, or supply chain coordination with multi-location responsibility
Ability to walk extensively throughout distribution centers and airport locations for extended periods
Lift, carry, and move inventory items up to 50 pounds occasionally
Visual acuity to review inventory records, conduct physical counts, and analyze data reports
Work in varying warehouse and retail environments with different temperature and noise levels
Requires scheduling flexibility to work various shifts including days, evenings, nights, weekends, and holidays as operational needs require
Passes required government background checks

Nice To Haves

experience managing in a unionized environment (CBA) preferred

Responsibilities

Ensures management team manages inventory accuracy including transportation of orders/returns to multiple locations, product rotation, temperature control procedures, and reverse logistics using distribution management systems
Oversees managers responsible for day-to-day distribution center activities including staff scheduling, shift coverage, and operational continuity while providing excellent service to multiple airport locations in receiving, processing, and distributing merchandise for retail and F&B operations; develops and implements contingency plans for distribution center operations
Manages multiple vendor relationships to ensure proper stock levels support sales objectives across served locations; ensures distribution operations coordination across retail, restaurant, and duty-free shops while resolving delivery issues, shortages, and quality concerns
Monitors and reports on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics across multiple locations
Ensures compliance with U.S. Customs, FDA, and other regulatory bodies; maintains accurate records especially for bonded merchandise and passes required government background checks
Holds managers accountable for comprehensive food safety protocols including FIFO stock rotation, expiration date monitoring, and HACCP compliance; conducts regular Quality Assurance tours and maintains security of food storage areas
Hires, trains, coaches, and develops distribution center staff while fostering a culture of accountability; administers corrective actions and terminations as needed following company policies and union agreements where applicable
Partners with airport management teams across served locations to align operational goals