About The Position

This position provides technical support for servers, networked systems, and virtualized environments. The role focuses on monitoring, maintenance, troubleshooting, and assisting senior staff with system administration tasks. Strong problem‑solving and analytical skills required.

Requirements

  • Understanding of basic network operations and server hardware.
  • Ability to interpret and respond to system and network error messages.
  • Skill in using diagnostic tools. (software and hardware)
  • Ability to communicate technical information clearly.
  • Ability to lift 50 lbs. for moving server equipment and UPS units.
  • 1–3 years of experience in IT support, server administration, or related technical work.
  • Familiarity with managing physical and virtual servers.
  • Basic understanding of DHCP, DNS, and networked devices.
  • Experience with backup systems (tape or disk‑based)
  • Valid State of Florida Driver’s License

Nice To Haves

  • Experience managing network shares and permissions
  • Experience with Active Directory user and group administration
  • Exposure to server operating systems (Windows Server, ESXi)
  • Technical certifications such as CompTIA A+, Server +, Network+, Security+, Microsoft, or Cisco

Responsibilities

  • Monitor, maintain, and assist with administration of servers in a physical/virtual environment.
  • Performs daily system checks, updates, and manages backups.
  • Assist with configuration and maintenance of LAN/WAN hardware and software.
  • Add and remove devices on the network; assist with DHCP management.
  • Create and manage network shares, permissions, and Active Directory user/group accounts.
  • Coordinate with vendors for installation or support of network infrastructure.
  • Perform routine testing of systems for performance, availability, and resource usage.
  • Provide support for Active Directory, network shares, VPN users, Citrix users, and Wi‑Fi access.
  • Document procedures, configurations, and troubleshooting steps.

Benefits

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts;
  • Tuition waivers;
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