Disposition Technician, Bailiwick

Bailiwick•Shakopee, MN

1d•Onsite

About The Position

Bailiwick Services, LLC, an ePlus company, is seeking a Disposition Technician to join their team. This role involves preparing returned equipment for proper disposition, such as inventory, disposal, or shipping, based on customer or project instructions. The technician will also be involved in data entry for status and reporting, cleaning and restoring equipment, preparing equipment for recycling or disposal, and other directed activities. This position requires close collaboration with the Project Management, Configuration, and Warehouse Teams to ensure project goals are met.

Requirements

High School diploma required
Minimum 1 to 2 years related experience
Physically able to lift PCs, servers, peripherals and network equipment (up to 75 lbs.)
Basic PC troubleshooting skills and knowledge of various Microsoft operating systems
Proficiency in the Microsoft Office Suite tools
Ability to communicate effectively across multiple departments
Ability to accurately track, troubleshoot and problem solve
Enthusiastic with exceptional organizational skills and ability to multi-task
Accuracy in regard to data entry and tracking of inventory equipment
Ability to manage one's own time effectively (self-starter)

Nice To Haves

Two-year college or technical degree or equivalent related work experience preferred
Prior experience or familiarity with ERP software applications
Any related certifications a plus
Experience related to IT deployment initiatives, remodel/construction, physical layer or other related field a plus

Responsibilities

Follow detailed specifications for unpacking, cleaning/restoring, recycling or proper disposal of customer equipment returned to Bailiwick following installation of new equipment.
Box and label equipment as needed according to customer requests.
Complete customer inventory check-off lists to ensure 100% accuracy of returned devices and shipments.
Track and record inventory returned to be decommissioned.
Assist with data management involving disposition status, schedules and project deliverables.
Assist with the daily maintenance, clean-up and organization of the Disposition Center.
When disposition activities are caught up, assist with the Configuration Team as needed.
Communicate with Project, Configuration and Warehouse teams in order to thoroughly understand and fulfill the customer requests and keep others updated on status of tasks.
Establish and maintain positive working relationships with others.