Display Coordinator/Office Assistant

Haverty Furniture Companies, Inc•Buford, GA

2d•$16 - $20•Onsite

About The Position

Havertys is seeking a Display Coordinator/Office Assistant to support showroom display standards, customer service, sales transactions, and store office operations. The role includes onsite, hands-on training beginning on the first day. The employee maintains showroom displays according to Corporate Display Standards, assists sales consultants and customers, and may provide in-home design services. The position may also include administrative and housekeeping support and office duties such as handling cash, processing payments, coordinating deliveries, and managing customer communications. The position pays $16–$20 per hour to start, based on experience. The typical schedule is five days per week, Monday through Friday, with Saturday work as needed, generally from 7:30 a.m. to 4:30 p.m. Havertys describes the work environment as a beautifully appointed showroom in a fast-paced, customer-focused setting with a business-professional dress code. A physical assessment must be successfully completed to be considered.

Requirements

At least six months to one year of related experience and/or training.
One to three years of cash-handling experience, such as banking, customer service, data entry, office administration, or medical records, or an equivalent combination of education and experience.
Strong math, communication, and customer service skills.
Highly organized, with the ability to multitask.
Ability to follow oral and written instructions and work independently with discretion.
Ability to meet the stated physical demands, including frequently standing, walking, reaching, stooping, kneeling, crouching, or crawling, frequently lifting and/or moving up to 60 pounds, and having color vision.
Must successfully complete a physical assessment to be considered.

Nice To Haves

Two or more years of retail display experience is desired.
An associate degree (A.A.) or equivalent educational knowledge is preferred.
General computer skills, with knowledge of Microsoft Word, Excel, and O365, are preferred.

Responsibilities

Arrange and present showroom merchandise based on the Best Seller Report and Display Plan.
Assist sales consultants and customers with furniture and accessory selections.
Provide in-home design services when needed.
Coordinate and display accessories and accent pieces according to Corporate Display Standards.
Complete the Display Coordinator Weekly Checklist and review it with the Display Manager and/or General Manager.
Tag accessories according to Corporate Display Standards.
Track accessory sales using the Best Seller Report.
Mark down, display, and move out accessories that are not selling, as indicated by the Best Seller Report.
Provide administrative and/or housekeeping support when required.
Balance the cash fund each morning and evening.
Complete daily opening and closing procedure checklists.
Prepare and reconcile bank deposits.
Process customer sales and payments accurately.
Maintain an organized and secure office environment.
Answer incoming calls, distribute messages, and manage store voicemail.
Handle customer complaints and follow up on service tickets.
Review outstanding customer transactions.
Verify and schedule deliveries to ensure they are ready to be routed.
Ensure purchase orders are present for out-of-stock products.
Contact customers when products are available for pickup.
File and prepare daily paperwork.