Dispensary Shift Supervisor
About The Position
The Dispensary Shift Supervisor will oversee the day-to-day operations of the dispensary, ensuring compliance with all local, state, and federal regulations. This role involves managing the sales process, coordinating team schedules, monitoring inventory, handling financial records and cash procedures during shifts, and updating Standard Operating Procedures (SOPs) as needed. The supervisor is also responsible for maintaining a clean and organized store and performing other assigned duties. Additionally, the role requires providing and inspiring best-in-class customer service, maintaining in-depth product knowledge, leading staff to exceed goals, supporting retail staff, and resolving customer feedback and concerns.
Requirements
- Ability to work nights, holidays, and weekends.
- Must be proactive, have strong work ethic and pay great attention to detail
- Ability to build and maintain positive relationships in order to gain support and results
- Minimum of 21 years of age
- Possess valid driver’s license or state ID
- Must pass all required background checks
- Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
- Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
- This job function may include being in a stationary position or moving for extended periods of time
Nice To Haves
- Cannabis experience preferred
Responsibilities
- Overseeing the day-to-day operations of the dispensary
- Maintaining store compliance with all local, state, and federal regulations
- Overseeing the sales process
- Coordinates and oversees schedule for Dispensary team members
- Monitoring and maintaining inventory levels in coordination with the Inventory team as well as keeping track of expiring products
- Managing financial records and daily cash handling procedures during shift
- Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
- Maintaining a clean and organized store
- Other duties and special projects as assigned
- Provide and inspire retail staff to deliver best-in-class customer service
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Lead staff to exceed goals set forth by the Dispensary Manager
- Support retail staff during all operational hours
- Review all customer feedback, requests, and concerns and provide resolution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
