Dispensary Shift Lead - GrowHealthy (Orlando-Turkey Lake)

iAnthus Capital•Orlando, FL

3d•Onsite

About The Position

The Dispensary Lead position is full-time and is located in Orlando, FL. At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief. As a Dispensary Lead, you hold a central position in the dispensary’s operations. Your role encompasses various responsibilities aimed at ensuring a positive and efficient experience for medical cannabis patients and adult-use customers. You will serve as a key point of contact, offering assistance, answering queries, and fostering a welcoming atmosphere. Beyond customer interactions, the Dispensary Lead actively contributes to the dispensary’s overall sales success.

Requirements

High School Diploma or equivalent
Must be at least 21 years of age
Recent and relevant hospitality and/or retail experience required
Must have reliable transportation
2+ year customer service
Strong customer service skills
Must possess a positive and professional attitude
Ability to quickly learn and apply new technologies and systems
Must be 21 years of age or older

Nice To Haves

Ganjier or Green Flower Certificate preferred
Bachelor’s degree or equivalent preferred
1 – 3 years in a retail environment managing a team
Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
Experience working with Excel, POS, and inventory management control systems

Responsibilities

Create an environment of “Patients First” focusing on excellent patient interaction
Recognize and appropriately respond to the patients with ease and compassion
Maintain the highest level of confidentiality with patient information and interactions
Multi-task, think critically and work quickly to resolve problems as they arise
Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
Keep current with company policies and procedures
Responsible for either opening or closing of dispensary (key holder)
Balance cash and product inventory as part of daily closing procedure
Observing and participating in patient services during consultation and sale
Maintain accountability of all team members, in relation to specific job description
Other duties as assigned by Manager

Benefits

12 Days of Paid Time Off
10 Paid Holidays
Paid Sick Leave
Paid Parental Leave
Medical, Dental, Vision, FSA, HSA, and Transit Benefits
Employer Paid Short-Term Disability and Life Insurance
Wellness Program
Employee Assistance Program
Product Discounts
Ability to work in a growing company where your talents and skills can have a positive impact
flexible work environment
excellent benefits
a wellness program