Dispensary Sales Associate

STIIIZY•Santa Rosa, CA

About The Position

STIIIZY Sales Associates serve as professional, enthusiastic, and knowledgeable brand ambassadors in and outside the store. Reporting to the Management team, they provide exceptional customer service, share cannabis knowledge, recommend suitable products, and build authentic customer relationships that encourage loyalty and support sales goals. They also pick and pack orders, process cash transactions through the point-of-sale system, and follow company training, operating procedures, policies, and applicable cannabis laws. The position starts part-time at $20.50 per hour plus tips. Applicants must reside in the state where the role is based and be authorized to work in the United States; STIIIZY cannot sponsor employment visas.

Requirements

  • Be at least 21 years of age.
  • High school diploma.
  • Work two weekend days (Friday through Sunday); management may assign specific days based on workforce needs.
  • Ability to stand for the duration of a scheduled shift: at least four hours per shift for part-time roles.
  • Ability to bend, kneel, squat, and twist.
  • Manual dexterity sufficient to handle and count currency and operate a point-of-sale system.
  • Be authorized to work in the United States.
  • Reside in the state where the role is based.

Nice To Haves

  • Open availability to work all required hours without restrictions, including days, evenings, weekends, overnight shifts, and holidays; hiring preference is given to candidates with open availability.

Responsibilities

  • Contribute as a team player to a positive working environment.
  • Provide exceptional customer service in support of the Company's mission and customer loyalty.
  • Promote positive and healthy interactions aligned with the Company's core values.
  • Recommend cannabis products suited to customers' needs, preferences, budgets, and reactions to different strains.
  • Demonstrate cannabis knowledge and create customer experiences that exceed expectations.
  • Build authentic customer relationships and provide exceptional service.
  • Drive customer visits and returning-customer rates, and achieve sales goals and business metrics.
  • Pick and pack orders.
  • Accurately process cash transactions using the point-of-sale system and maintain a precise register.
  • Identify opportunities to contribute to and improve business results.
  • Follow company training, operational standards, procedures, policies, and programs.
  • Stay informed about company communications, rollouts, directives, and procedures.
  • Comply with legislative requirements for cannabis retailers, including federal, state, and DCC laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Retirement plan (IAP) with employer contributions.
  • Medical insurance for part-time and full-time employees.
  • Paid training covering cannabis history, compliance, product knowledge, and sales.
  • Sample incentives when available.
  • Annual employee appreciation discounts on STIIIZY merchandise.
  • Paid holidays.
  • Employee discounts on already competitive prices.
  • Company-sponsored events and team-building activities.
  • Partnership with the United Food and Commercial Workers International Union (UFCW), which supports workers in securing better wages, protections, and benefits.
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