Dispensary Retail Associate 2
About The Position
The Retail Associate II collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. As the Subject Matter Expert(SME) priorities include assisting the team with answering questions about the state’s cannabis program and regulations, helping train employees in all FOH workstations(Reception, Hosting, Sales Floor/Consulting, and Cashiering) and BOH workstations (Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering)workstations. The Retail Associate II leads the team by example and assists the management team with ensuring product organization, inventory control, and guest communication follow site standards.
Requirements
- 21+ and currently residing in the USA
- High School Diploma or GED
- Dispensing Organization Agent Identification Card (obtained upon hire)
- Excellent customer service experience (preferably in a fast paced or specialized retail environment)
- Proficient cash handling skillswith POS systems experience
- Basic math, organizational, and computer Skills
- Self-starter who can take instructions, follow directions, and work independently/with colleagues
- Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware
- Committed to the team’s success
Nice To Haves
- Retail experience,2+ years (preferred)
- Cannabis industry experience, 1+ years (preferred)
Responsibilities
- Follow all site protocols and procedures according to local and state regulations and company policies
- Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
- Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
- Fulfill all product orders accurately and efficiently while maintaining work stations cleaned and organized
- Follow proper cash handling of all guest transactions
- Partners with management to assist with all the site’s training needs including: new hire, ongoing, and state-mandated training
- Assist in all duties as assigned to ensure the team, department, and company division maintain success
Benefits
- Employee Discount
- Health, Vision, Dental Benefits Day One of Employment
- Sick Pay/PTO Accrual
- Floating Holidays
- Parental/Maternity Leave
- Employee Assistance Program
- Career Development Advancement Opportunities
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
