Dispensary Manager

Solar Cannabis Co.•Seekonk, MA

8d•Onsite

About The Position

The Dispensary Manager will oversee all daily operations of the dispensary, ensuring compliance with all local, state, and federal regulations. This role involves managing staff, coordinating with HR, maintaining inventory, handling financial reporting and cash procedures, and ensuring a high level of customer service. The manager will also be responsible for updating Standard Operating Procedures (SOPs), training new hires, and collaborating with other department managers. Additionally, the manager must maintain in-depth product knowledge and lead the team to exceed sales goals.

Requirements

Must be proactive, have strong work ethic and pay great attention to detail
Organizational and time management skills required
5+ years of experience in a general management position
Minimum of 21 years of age
Possess valid driver’s license or state ID
Must pass all required background checks
Ability to work nights, holidays and weekends
Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
This job function may include being in a stationary position or moving for extended periods of time

Nice To Haves

Bachelor’s degree in Business or related experience preferred
Cannabis experience preferred

Responsibilities

Oversee the day-to-day operations of the dispensary
Maintain store compliance with all local, state, and federal regulations
Complete all financial reporting
Oversee physical inventory as well as, storage and supply of cannabis
Oversees all Dispensary team members
Coordinate with HR on staffing needs and recruiting process
Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback
Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules
Manage day-to-day operations of Dispensary and ensure SOPs are followed
Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
Inspire, motivate, supervise, and provide guidance to Dispensary team members
Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products
Coordinate and communicate necessary information for bi-weekly team/management meetings
Coordinate and prepare new hire training materials
Collaborate with other department managers on Inventory, pricing, allocations and budget needs
Maintain all systems and equipment with dispensary
Troubleshoot and problem solve any equipment, systems or problems that arise
Manage financial records and daily cash handling procedures
Maintain a clean and organized store
Provide and inspire retail staff to deliver best-in-class customer service
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Lead staff to exceed goals set forth by the Regional Retail Operations Manager, and Vice President of Retail Operations
Review all customer feedback, requests, and concerns and provide resolution
Other duties and special projects as assigned