Dispensary Manager - MPX NJ [Pennsauken]

iAnthus Capital•Pennsauken Township, NJ

32d•$65,000 - $75,000•Onsite

About The Position

The Dispensary Manager plays a key leadership role in the daily operations and overall success of the dispensary. This position is responsible for driving sales performance, ensuring compliance, optimizing operational efficiency, and fostering an outstanding customer experience. The Dispensary Manager leads a team of Assistant Managers, Dispensary Leads, and Dispensary Associates while working closely with district leadership to implement company initiatives.

Requirements

Must be 21 years of age or older (18 in NY).
High School diploma or equivalent required
Must have a valid driver’s license and reliable transportation.
Minimum 5 years of management experience in retail, hospitality, or sales.
Strong knowledge of state-specific cannabis laws and compliance regulations.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong computer skills, including MS Office, POS systems, and inventory management software.
Ability to analyze sales data, customer trends, and product performance to drive business improvements.

Nice To Haves

college degree highly preferred
Experience in digital marketing strategies, including SEO, email marketing, and online advertising, is a plus.

Responsibilities

Develop and implement comprehensive sales strategies to drive revenue growth and meet sales targets.
Lead, coach, and develop team members in sales techniques, customer engagement, and product knowledge.
Monitor performance metrics to evaluate and enhance sales effectiveness.
Implement promotional campaigns and marketing initiatives to drive foot traffic and increase sales.
Optimize product availability, inventory control, and minimize out-of-stocks in collaboration with the Assistant Manager.
Implement strategies to increase average transaction value through cross-selling and upselling.
Develop and manage customer loyalty programs to enhance retention and brand loyalty.
Ensure a best-in-class customer experience through proactive leadership and customer engagement.
Oversee all dispensary operations, including cash handling, inventory management, and compliance with state and local regulations.
Maintain a clean, safe, and inviting dispensary environment.
Monitor P&L statements and controllable expenses to ensure financial efficiency.
Ensure proper execution of store opening and closing procedures.
Serve as a company brand ambassador and ensure all team members represent the brand appropriately.
Implement and enforce company policies, procedures, and compliance standards.
Lead recruitment, hiring, and training efforts to build a high-performing team.
Provide ongoing coaching, feedback, and performance evaluations to team members.
Establish clear performance expectations and goals for the team.
Partner with Human Resources to implement performance management processes and address employee concerns.
Manage scheduling, shift rotations, and team member availability to optimize coverage and efficiency.
Foster an inclusive and positive work culture that encourages teamwork, accountability, and professional growth.

Benefits

20 days of Paid Time Off
Ten Paid Holidays
Paid Sick Leave
Paid Parental Leave
Medical, Dental, Vision, FSA, HSA, and Transit Benefits
Employer-Paid Short-Term Disability and Life Insurance
Wellness Program
Employee Discount
401K
Monthly Retail Bonus Incentive Program
Employee Assistance Program
Ability to work in a growing company where your talents and skills can have a positive impact