Dispensary Lead - MPX [Pennsauken]

iAnthus Capital•Pennsauken Township, NJ

1d•Onsite

About The Position

The Dispensary Lead assists in managing the daily operations of the MPX dispensary in Pennsauken, New Jersey. Reporting directly to the Retail General Manager, this role leads a patient-centric team and supports Company standards for professionalism and compassionate patient service. The Dispensary Lead implements and maintains Company policies and procedures and helps ensure compliance with applicable state and local laws and regulations. The role includes opening or closing the dispensary as a key holder, supporting patient consultations and sales, maintaining accurate records, helping manage inventory and cash procedures, and educating team members. The Dispensary Lead also contributes to the dispensary’s culture and brand presentation, community relationships, and sales marketing strategies. This is a full-time position paying $20.75 per hour, with rotating shifts and availability for nights, weekends, and holidays.

Requirements

Experience in hospitality service and/or a high-volume retail environment.
1–3 years of experience managing a team in a retail environment.
Experience working with Excel, POS, and inventory management control systems.
Strong interpersonal skills.
Must be at least 21 years of age.
Must be able to lift and carry up to 75 pounds.
Ability to work at least 8 hours a day and rotating shifts.
Flexible availability, including nights, weekends, and holidays.
Ability to lift, push, and pull 50 pounds.
Ability to sit, squat, bend, and kneel repetitively throughout the workday.
Ability to stand for extended periods.
Ability and willingness to work in a general office environment, use a computer and phone for extended periods, and work in environments that may include fumes, dust, odors, heights, indoor air conditioning or no air conditioning, motion, and noise.

Nice To Haves

Bachelor’s degree or equivalent preferred.
Knowledge of local and state laws and regulations pertaining to medical marijuana is a plus.

Responsibilities

Open or close the dispensary as a key holder.
Balance cash and product inventory as part of the daily closing procedure.
Observe and participate in patient services during consultations and sales.
Update the Communication Binder with current information for team members.
Audit patient intake forms for accuracy and completion.
Assist with the Verified Financial Hardship (VFH) program.
Maintain accountability of team members in relation to their job descriptions.
Perform general office work, including filing records, operating copy machines, and using email.
Uphold Company policies and procedures.
Provide the General Manager with weekly feedback on inventory levels and sales.
Ensure dispensary agents maintain appropriate records, including patient intake forms, cash handling records, chain-of-custody documents, and waste disposal logs.
Help educate team members about product offerings and changes in state or city regulations.
Assist in coordinating the patient home delivery schedule with the Delivery Manager.
Participate in weekly and quarterly management meetings.
Represent the brand appropriately as a company brand ambassador.
Build relationships with community leaders and trust with neighbors.
Follow and implement the Company’s core values and cultural principles.
Maintain the dispensary’s appearance in accordance with the Company brand, including music selection and daily cleanliness.
Participate in and support a highly motivated team environment.
Implement brand sales marketing strategies.