Dispensary Floor Lead

Phat PandaSpringfield, MA
Onsite

About The Position

Lead the sales floor, support daily operations, and deliver exceptional customer service in a fast-paced retail environment.

Requirements

  • 2+ years of leadership or supervisory experience in retail or hospitality
  • Ability to thrive in a fast-paced environment
  • Must be 21+ and meet all Massachusetts Cannabis Control Commission requirements

Nice To Haves

  • Budtender or cannabis dispensary experience preferred
  • Experience with Dutchie POS and METRC is a plus
  • Strong communication, organization, and problem-solving skills

Responsibilities

  • Lead the sales floor during high-volume shifts
  • Support and coach team members
  • Provide cannabis product recommendations and exceptional customer service
  • Assist with cash handling and daily store operations
  • Support inventory, restocking, and merchandising
  • Ensure compliance with state regulations and company policies
  • Maintain a clean, organized dispensary

Benefits

  • $19/hour + tips
  • Full-time position
  • Career advancement opportunities
  • Hands-on leadership experience
  • Exposure to operations, compliance, and inventory management
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