Dispensary Associate

Restore Dispensaries•Wilkes-Barre, PA

3d•Onsite

About The Position

Restore is seeking a part-time Dispensary Associate for our local store. This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education. Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.

Requirements

Must be at least 21 years of age at the time of hire
Experience in customer service (retail, hospitality, or patient-facing roles preferred)
Cash handling experience with strong accuracy
Working knowledge of medical marijuana products and their potential benefits
Basic math and computer proficiency
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Flexibility to work opening, closing, weekends, and holidays

Nice To Haves

Experience in the medical marijuana industry
Advanced product knowledge
Strong relationship-building skills
A passion for patient education

Responsibilities

Manage the patient check-in process while maintaining confidentiality and compliance
Accurately fulfill and prepare patient orders promptly
Enter patient and product information into MJ Freeway, label products, apply discounts/rewards, and complete transactions
Perform accurate cash handling in accordance with SOPs
Maintain compliance standards and prevent diversion
Assist with daily inventory counts and product organization
Maintain a clean, organized, and well-stocked dispensary
Adapt to varying sales volumes while maintaining a positive patient experience
Provide product education and personalized guidance to patients
Represent the Restore brand with professionalism and enthusiasm