Dispensary Assistant General Manager

Quality RootsPontiac, MI
10d

About The Position

Join Michigan's most trusted name in cannabis retail! At Quality Roots , we're more than just a dispensary - we're a family-owned, community-first company driven by passion, purpose, and people. We've spent years building trust through responsible business practices, top-tier service, and a deep love for the communities we serve. Now, we're growing - and looking for an Assistant General Manager who's excited to step into a leadership role in one of Michigan's fastest-moving industries. What You'll Do As the Assistant General Manager , you'll be the right hand to our General Manager - helping run the day-to-day operations of a fast-paced retail cannabis store. From managing team performance to making sure our customers leave smiling, your leadership will help us continue setting the standard for retail cannabis in Michigan.

Requirements

  • 3+ years of leadership or management experience (bonus points for cannabis retail).
  • 2+ years of retail experience, preferably in a customer-facing role.
  • Strong communication and team-building skills.
  • Familiarity with POS systems , Google Suite , and (ideally) METRC , FlowHub , or Dutchie .
  • A passion for cannabis and a willingness to learn more about the plant and the industry.
  • 21+ years old with a valid driver's license and reliable transportation.
  • Able to pass a background check.
  • Comfortable being on your feet, lifting up to 40 lbs, and working weekends/evenings.

Nice To Haves

  • 3+ years of leadership or management experience (bonus points for cannabis retail).
  • Familiarity with POS systems , Google Suite , and (ideally) METRC , FlowHub , or Dutchie .

Responsibilities

  • Lead and motivate an awesome team of budtenders and support staff.
  • Deliver exceptional customer service and ensure your team does too.
  • Help track and optimize store performance through daily sales metrics.
  • Assist with cash handling, inventory management, and compliance processes.
  • Be a go-to person for scheduling, training, and team development.
  • Bring fresh energy and clear direction to a high-functioning retail environment.
  • Keep things running smoothly with support from our Inventory, HR, and Compliance teams.

Benefits

  • 25% Employee Discount
  • Full Health Benefits (Medical, Dental, Vision) after 90 days
  • Paid Time Off + Sick Time
  • Fun, inclusive, and growth-minded company culture
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