Dispatcher
Maersk•Savannah, GA
•Onsite
About The Position
Responsible for monitoring home delivery teams, documenting the most up-to-date logistical information, and providing proactive, accurate communication to all stakeholders throughout the home delivery process. Stakeholders include home delivery customers, delivery teams, internal team members, and retail clients.
Requirements
- High school diploma or general education degree (GED) required
- One to three months of related experience and/or training preferred
- An equivalent combination of education and experience
Nice To Haves
- Experience in routing
- Experience in final mile logistics
- Experience in dispatching
- Experience in fleet tracking management software
Responsibilities
- Track delivery teams in real time and audit all stops and related data.
- Proactively communicate all route and delivery updates concerning teams while on the road.
- Issue record sheets and all related paperwork to drivers.
- Troubleshoot issues and notify appropriate parties of any changes or delays.
- Audit departure times, destinations, cargo details, and expected return times.
- Investigate overdue vehicles and communicate updates proactively with all stakeholders.
- Communicate extensively through driver alerts, text messages, and phone calls.
- Confirm exceptions, service changes, or special services with customers and delivery teams.
- Maintain frequent daily communication with drivers.
Benefits
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
