Dispatcher [Longenbaugh Recycling Yard]

Arcosa CareersFresno, TX
Onsite

About The Position

The Dispatcher will be responsible for managing daily schedules, coordinating with truckers for pickups and deliveries, handling customer orders, operating the scale, and generating various reports. This role requires excellent communication skills, basic computer and math proficiency, and the ability to work in a potentially dusty and noisy environment. The dispatcher will also handle customer inquiries and payment processing.

Requirements

  • Excellent verbal communications, reading and writing ability.
  • Ability to communicate with other employees and supervisors.
  • Basic computer skills, including Excel spreadsheets.
  • Basic math and 10-key adding machine skills.
  • Three years of work experience with similar job duties or industry.
  • Prior general office experience of at least one year.
  • Ability to operate basic office machines including copier, fax, and adding machine.
  • Ability to read maps and provide drivers with directions to customer locations.
  • Ability to stand for several hours per day and work for long periods without a break.
  • Ability to work in a dusty, noisy environment.
  • Ability to lift and carry 30 lbs.
  • Ability to bend and stoop to file or retrieve records and stock supplies.

Nice To Haves

  • Ability to speak and understand Spanish.

Responsibilities

  • Reviews daily schedule and advises truckers of loads to pick up, including type and amount of product.
  • Advises truckers of payment pickup information if required.
  • Answers phone, assists drivers, and takes customer orders from Sales.
  • Operates scale to weigh incoming and outgoing trucks.
  • Records appropriate information on tickets for each truck, including customer, job, and weight of deliveries.
  • Ensures all required deliveries to customers/jobs are met, notifying supervisor if more trucks or deliveries are needed.
  • Accepts checks or cash payments and records accordingly for Accounts Receivable.
  • Contacts customers to verify readiness to accept loads and informs them of deliveries.
  • Provides customer information, answers basic questions about deliveries, and forwards to sales if needed.
  • Generates daily, weekly, and monthly reports of activity, including Dispatch Report and Customer Summary Report.
  • Records petty cash receipts and disbursements, logs sales receipts, and submits to accounts payable.
  • Performs other duties as required or assigned.
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