Dispatcher

WheelsOnsite USA Inc • Sterling, VA

157d • Onsite

About The Position

WheelsOnsite is the leading provider of Alloy Wheel Reconditioning in the United States. We are proud to be recognized eight times on the INC 5000 list of the fastest-growing companies in the USA. As we continue to grow and evolve, we are seeking motivated individuals to join our dynamic team. At WheelsOnsite, we pride ourselves on providing exceptional wheel reconditioning services while delivering ‘best-in-class’ customer support.

Requirements

• Excellent interpersonal and communication skills.
• Customer service experience with a strong ability to interact with diverse customers.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong problem-solving and multitasking skills.
• Attention to detail and excellent organizational abilities.
• Ability to reliably commute to Sterling, VA (or willingness to relocate).

Nice To Haves

• High school diploma or equivalent (preferred).

Responsibilities

• Answer incoming service calls and provide top-tier customer service.
• Schedule and monitor technician service appointments to ensure timely service delivery.
• Dispatch service technicians according to their schedules.
• Manage customer accounts and ensure satisfaction with our services.
• Resolve customer issues in a prompt, courteous, and professional manner.

Benefits

• Health, dental, vision, and life insurance
• 401(k) matching
• Paid time off
• Training Provided
• A fast-paced, team-oriented environment where your contributions make a real impact.
• Opportunities for growth and professional development within a rapidly growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees