Dispatcher NOC 14404

Manitoulin Group of Companies•Cambridge, ON

5d•CA$28 - CA$36•Onsite

About The Position

The Dispatcher role is a fast-paced, demanding position focused on planning and coordinating the pickups and deliveries for our Saskatoon service area, including surrounding rural routes. We're looking to onboard a dedicated professional to join our team and help us meet or exceed our customers' expectations. As a Dispatcher, you'll be the nerve center of our operations, ensuring smooth and efficient daily flow.

Requirements

Solid geographical knowledge of Cambridge and surrounding rural areas.
Previous dispatch experience in an LTL environment.
Experienced with LTL load planning and city/rural route planning.
Computer fluent, with the ability to understand and operate an AS/400 system and handheld devices.
Excellent phone and email communicator; polite, professional, and courteous in constant interaction with customers, drivers, and management.
Proven ability to multitask effectively and thrive in a fast-paced environment while handling shift work.
Demonstrated Team Leader capabilities and the ability to delegate effectively.
Safety-minded and possess a knowledge of TDG (Transportation of Dangerous Goods).

Nice To Haves

AS/400 experience is a strong asset; we will train the right candidate.
Previous or current Class 1 driving experience is an asset, but not necessary.

Responsibilities

Planning and coordinating all terminal pickups and deliveries, including LTL load planning and city/rural route planning.
Supervising City Drivers (and potentially brokers), providing direction, and delegating tasks effectively.
Consistently answering the phone and dealing with driver requirements (e.g., hook up information, delay updates, concerns). This includes communicating effectively with internal staff and external customers.
Working within the AS/400 platform to execute scheduling, track shipments for customers, and perform other necessary system tasks.
Printing labels, adding comments to justify non-service deliveries, and ensuring proper company policy and safety guidelines are followed.
Demonstrating leadership, promoting a safety-minded culture, and assisting with appointment booking and rescheduling of priorities.
Other duties as assigned.